Asset Management Coordinator, Baltimore MD, Hybrid

Enterprise Community Partners•Baltimore, MD

3d•Hybrid

About The Position

The Asset Management Coordinator is an entry level position within Enterprise Community Development, which will report to the Director, Portfolio Analysis and Reporting. The Asset Management Coordinator will interface with various departments within Enterprise Community Development and Enterprise Residential, at the executive, department leader, and staff levels. The purpose of this role is to maintain accurate and timely databases, follow-up on property level violations and inspections, ensure portfolio compliance with energy benchmarking reporting requirements, and maintain and update electronic property files.

Requirements

Undergraduate degree preferred or HS Diploma and 3 years of prior project management, coordination experience required.
Ability to work and maintain databases which are currently housed in Microsoft Excel, Lists, Yardi, and Salesforce, and SharePoint.
Ability to work in a fast-paced environment demonstrating an ability to manage multiple priorities.
Ability to interact/communicate professionally with a diverse group of associates, residents, and external agencies.
Demonstrate a positive attitude, intellectual curiosity, and enthusiasm.
Strong organizational skills and ability to coordinate complex activities, prioritize conflicting demands and meet deadlines.
Strong follow-up skills are critical.
Accuracy and attention to detail.
Proactive problem-solving skills and project management experience.
Ability to take ownership of various protocols ensuring consistency.
Ability to work in a fast-paced environment demonstrating an ability to manage multiple priorities.
Ability to interact/communicate professionally with a diverse group of associates, residents, and external agencies.
Demonstrate a positive attitude, intellectual curiosity, and enthusiasm.
Excellent written and oral communication skills.
Demonstrate strong ethics and professionalism in interpersonal relations and work as an effective collaborative team member and treat internal and external customers with respect, honesty, and professionalism.

Responsibilities

Maintain a database for property level violations in Yardi Case Manager
Ensure all local jurisdictions have correct ECD contact information including email and physical addresses for violations, inspection notices, and property tax notices.
Check daily the central email address for new violation notices.
Update the database daily with the violation information.
Send the violation notices to the correct property management personnel for timely resolution.
Routinely follow-up with property management personnel to ensure violations are abated in a timely manner and documentation of repairs is recorded.
Submit the proof of abatement to the local housing organization.
Follow-up with the local housing jurisdiction to ensure the violation has been cleared in the local housing jurisdictions database.
Obtain documentation that the violation has been cleared.
Check the local housing jurisdiction database regularly to ensure the database is accurate and that past violations have not reemerged on the database.
Build and maintain relationships with property management staff and local housing jurisdictions to ensure open channels of communication.
Maintain the database for property level physical inspections in Excel
Check daily the central email address for new inspection notices.
Update the database daily with the new inspection information.
Forward the inspection notices to the correct property management and asset management personnel when received.
Routinely follow-up with asset managers and property management personnel to ensure they are aware of inspections and support inspection efforts as directed.
After the inspection, follow up with property and inspections team to obtain a copy of the final inspection, record in the database the score of the inspection and note any follow-up that is required.
Track follow up with compliance to ensure it is completed timely and escalate if necessary.
Under the direction of the Director, Portfolio Analysis and Reporting, organize and maintain an electronic filing system for all ECD corporate entity documents, including special purpose entities formed to develop, own and operate ECD projects.
Coordinate with ECD’s corporate filing service provider to provide updates to corporate entity documents and ensure that registered agent information is current.
Ensure the Asset Management Critical Property Documents folder is fully built out with the most critical property level documents.
Coordinate with property management to ensure completeness and accuracy of utility meter data from YES Energy to the third-party consultant for DC Department of Energy and Environment benchmarking compliance .
Coordinate responses on timely responses to any compliance findings.
Maintain and update the list of energy procurement contracts in consultation with 3rd party consultants.
Ensure 2530 compliance with HUD requirements through responding to requests with development and asset management team members with timely submissions and communication with our third party consultant.
Maintain and update list of 2530s within the ECD portfolio.
Assist with special projects within asset management as assigned.

Benefits

You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing.
Enterprise offers a comprehensive total rewards package for you and your family.
Salaries paid at Enterprise will vary based on factors that may include skills, education, location, experience, and performance.
The salary range is just a part of the total rewards package provided to employees at Enterprise, and other rewards may include annual performance bonuses and generous paid leave programs.
At Enterprise, our benefits form a major component of our total rewards package.
Benefits include dental, health, and vision care plans, as well as family-building benefits, such as adoption and surrogacy support.
Enterprise allows flexible work arrangements to promote a better work-life balance.
We offer health advocacy, EAP, and mental health benefits.
We round out our total rewards package by offering financial education, wellness programs, and auto-enrollment in the company's 401(k) plan with employer matching contributions.
Finally, you will have learning and development opportunities, including tuition reimbursement for job-related courses and certifications.