Assessor - RN - Helpline

Gaudenzia, Inc.•Ranshaw, PA

4h•Onsite

About The Position

We need hope-bringers and changemakers - because the work we all do matters. Join a team that shows up for each other as much as we show up for our clients. At Gaudenzia, your purpose fuels progress - for yourself and others. Gaudenzia's Mission is to promote long-term recovery by providing comprehensive treatment and support to people with substance use disorder, co-occurring mental health disorders, and related conditions, regardless of individual circumstances. The RN Assessor is responsible for completing the Helpline’s referral, admissions, and level of care (LOC) assessment process in addition to all related administrative functions including scheduling client transportation. This position serves as the coordinator for new admissions and confirms that all aspects of the intake and LOC assessment process have been completed and recorded in the electronic health record (EHR) system within the required timeframes. This role requires considerable contact with external entities including referral sources, community, and internal Helpline and program management as well as the Helpline Medical Assessor, including ongoing working relationship with marketing department. Work is performed with considerable independence in accordance with established regulations, policies, and procedures.

Requirements

A Registered Nurse in the state of PA or Multistate with an active in good standing license
Knowledge of the basic principles, philosophies, practices, and procedures of Gaudenzia
Knowledge of the bio-psycho-social characteristics and manifestations of substance use disorder and/or mental illness
Ability to simultaneously communicate telephonically with the use of technology for data
Ability to work effectively with people and aid them in adjusting to their specific problems
Proven written and oral communication skills
Demonstrated willingness to work within a collaborative, team-oriented environment
Ability to act rationally and decisively in tense or time-sensitive situations
Engage effectively and thoughtfully with each caller, exhibiting patience
Ability to exercise good listening and verbal skills
Ability to support and demonstrate adherence to Gaudenzia's Code of Ethics, Code of Conduct and all personnel policies and procedure
Counseling experience

Nice To Haves

RN with Drug and Alcohol Experience Preferred

Responsibilities

Completing the Helpline’s referral, admissions, and level of care (LOC) assessment process
Performing all related administrative functions including scheduling client transportation
Serving as the coordinator for new admissions
Confirming that all aspects of the intake and LOC assessment process have been completed and recorded in the electronic health record (EHR) system within the required timeframes
Supporting the achievement of Helpline utilization goals and objectives
Assisting with the completion of Medical Assistance (MA) applications
Securing consents
Conducting intake and LOC assessments, including ASAM, with a focus on creating a client-centered experience
Entering timely and accurate intake and assessment data into the agency’s EHR
Communicating clearly with clinical team members
Tracking referrals and generating daily reports of admission and discharge statuses