Assessments Manager

Ensemble Health Partners

1d • $84,000 • Remote

About The Position

Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: CAREER OPPORTUNITY OFFERING: Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement This position starts at: $84,000.00. Final compensation will be determined based on experience. By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare. The Manager of Assessments and Integration is responsible for the creation and management of assessment documents and activities. The Manager will assist in the tasks related to the assessment process from the executed Statement of Work (SOW) through the final client presentation, including accurate and complete assessment deliverables to the client. Position also helps integrate new FOS clients by collaborating with Integration team in STO. Working knowledge of acute and physician revenue cycle processes, key performance indicators, and best practices is required. Incumbent should understand how to calculate key performance indicators (KPI’s) and assess current operations against best practices. Exhibits strong strategic, analytical, project management, communication, and team leadership skills. Must be detail oriented and like creating reports, graphs, and spreadsheets. Ability to build and maintain relationships with key internal and external stakeholders. Communicates effectively while presenting complex information to technical and non-technical audiences. Demonstrates advanced proficiency in Word, Excel, and PowerPoint. The ability to facilitate the management of data for more than one project/assessment, as needed. Provides ideas and recommendations for improving assessment process.

Requirements

• 5 to 7 Years Job Experience
• 3 to 5 Years People Leadership Experience
• Bachelors Degree or equivalent experience
• Proficiency in the Acute Hospital Revenue Cycle and Denials Management
• 5 years of experience in healthcare and/or hospital revenue, preferably Acute hospital experience
• Microsoft Office (Word, Excel, PowerPoint), Visio, Public Speaking, Project Management, Leadership skills, Customer Service skills
• Certified Revenue Cycle Representative (CRCR) or other approved job-relevant certification

Nice To Haves

• Business
• Healthcare or related field
• Healthcare or related field
• Excellent written and verbal communication
• Problem solving
• Attention to detail
• Organizational skills
• Demonstrated time management skills

Responsibilities

• Maintain and distribute Assessment project calendar and Assessment pipeline calendar.
• Create organized files and directories.
• Create, maintain, and update Assessment documents.
• Review receipt of requested documents, including assessing whether documents received met specifications.
• Review assigned Assessment document sections and revise formatting, content, punctuation to comply with standard formatting and value-added content.
• Coordinate internal team Kick-off call.
• Schedule recurring internal calls for assessment planning and status check-in.
• Communicate travel and logistic coordination with Assessment team members, and client, if needed.
• Assist with coordination, distribution, and reconciliation/validation of Assessment templates.
• Schedule and coordinate daily rounding meetings with internal assessment team.
• Assist Director with establishing client onsite meeting times, location and audience, and coordination with Sales and senior administrative staff teams.
• Coordinate site visit logistics such as meals and events.
• Assist with compilation of client facing deliverables, including preliminary key observations and potential compliance items.
• Assist Director and AVP with the reconciliation of the final deliverable documents.
• Assist Director and AVP with compilation of the Final Executive Summary presentation and coordination with the assessment team.
• Coordinate printing logistics for all onsite client meetings with Sales and Marketing team.
• Participate in Client Readiness update meetings held by the STO Team.
• Work with Director to create the Best Practice Tracker (BPT) for each new client FOS and generate the exports and worksheets to support the FOS Client Readiness process.
• On go-live date for each new client FOS, take ownership of tracking each Operations Functional Area BPT migration plan status through completion and into operational stead state.
• Support Director in weekly meetings with Operational Leaders for each new client to track completion of BPT's and identify any barriers.
• Provide BPT reporting of % complete, barriers, accomplishments, and escalations.

Benefits

• Bonus Incentives
• Paid Certifications
• Tuition Reimbursement
• Comprehensive Benefits
• Career Advancement
• Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level