Assessment Specialist

Lifepoint Health • Youngstown, OH

8h

About The Position

Your experience matters Mercy Behavioral Health Hospital is operated jointly with Lifepoint Health and Mercy Health. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. By joining our team, you’re embracing our promise to provide superior patient care that exceeds industry standards as well as patient expectations. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. More about our team Mercy Behavioral Health is a joint venture owned and operated by Mercy Health and Lifepoint Health. With two of the most prominent names in healthcare joining forces, we are confidently executing the opening of a new hospital with seasoned professionals and plentiful resources. We take pride in being a place employees want to work, as well as eagerly pursue quality outcomes for patients and families alike. How you’ll contribute The Assessment Specialist receives inquiry calls and assists the caller with scheduling a face-to-face, phone, or tele-assessment—Triages individuals based on safety risk. Assesses or ensures assessment by a qualified mental health professional of patients who present for assessment. Screens for medical and behavioral emergency conditions. Performs a comprehensive assessment and quality therapeutic care to patients seeking treatment for substance abuse, dual diagnosis, or psychiatric or emotional disorders; coordinates with the clinical team/on-call physician to ensure these needs are met at the facility or other appropriate community providers. Interprets treatment to patient and family to help reduce fear and other attitudes obstructing acceptance of care and continuation of treatment. Completes the administrative processes of admission and precertification of care with external payers, as necessary. Administer nursing care to ill or injured persons by assisting in caring for patients by giving direct care. The RN will coordinate and deliver quality general and psychiatric nursing care to patients hospitalized for treatment of substance abuse, dual diagnosis, or psychiatric or emotional disorders. The RN will ensure the safety and well-being of each patient. The RN ensures all medical orders are followed, initiates and follows treatment planning, and acts as a patient advocate at all times. An assessment specialist who excels in this role: Facilitates response to a request for services, including the initial response, the assessment, the referral process, the designation of the appropriate level of care, admission into services, and appropriate follow-up activity. Conducts initial evaluation, initiates the assessment, documents patient symptomology, functioning, and needs, and provides information to MD for LOC determination. Demonstrates excellent customer service skills in assisting patients, physicians, visitors, and coworkers promptly and courteously. Possess clear knowledge of Emergency Detention paperwork and processes and EMTALA. Maintains all preadmission and admission paperwork with accuracy and completes all pre-certification with insurance companies.

Requirements

• Graduate from an accredited school of nursing or social work, active RN or LSW licensure
• Previous experience in behavioral health hospital highly preferred

Responsibilities

• Receives inquiry calls and assists the caller with scheduling a face-to-face, phone, or tele-assessment
• Triages individuals based on safety risk
• Assesses or ensures assessment by a qualified mental health professional of patients who present for assessment
• Screens for medical and behavioral emergency conditions
• Performs a comprehensive assessment and quality therapeutic care to patients seeking treatment for substance abuse, dual diagnosis, or psychiatric or emotional disorders
• Coordinates with the clinical team/on-call physician to ensure these needs are met at the facility or other appropriate community providers
• Interprets treatment to patient and family to help reduce fear and other attitudes obstructing acceptance of care and continuation of treatment
• Completes the administrative processes of admission and precertification of care with external payers, as necessary
• Administer nursing care to ill or injured persons by assisting in caring for patients by giving direct care
• Coordinates and delivers quality general and psychiatric nursing care to patients hospitalized for treatment of substance abuse, dual diagnosis, or psychiatric or emotional disorders
• Ensures the safety and well-being of each patient
• Ensures all medical orders are followed, initiates and follows treatment planning, and acts as a patient advocate at all times
• Facilitates response to a request for services, including the initial response, the assessment, the referral process, the designation of the appropriate level of care, admission into services, and appropriate follow-up activity
• Conducts initial evaluation, initiates the assessment, documents patient symptomology, functioning, and needs, and provides information to MD for LOC determination
• Demonstrates excellent customer service skills in assisting patients, physicians, visitors, and coworkers promptly and courteously
• Possess clear knowledge of Emergency Detention paperwork and processes and EMTALA
• Maintains all preadmission and admission paperwork with accuracy and completes all pre-certification with insurance companies

Benefits

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.
• Brand New Facility: Opportunity to work in a brand-new, state of the art hospital with cutting edge equipment and technology.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 101-250 employees