Assessment & Referral Clinician Contact Center Part Time 12pm-12:30am

Pine Rest Christian Mental Health Services • Grand Rapids, MI

80d

About The Position

As an Assessment & Referral Clinician at Pine Rest, you’ll be part of a tight-knit team that believes in the healing power of your expertise and compassion. This role provides triage, assessment, and referral services for patients. Our Assessment & Referral Clinicians are driven to make an impact in the lives of those we serve and are motivated by the healing they witness first-hand each day. They are dedicated to excellent customer service, enthusiastic about the care we offer, and foster a sense of belonging and empowerment in a diverse workplace.

Requirements

• Current, valid license in MI as LLP, LMSW or LLMSW.
• Obtain and maintain in good standing certification commiserate with treatment provided.
• Ability to provide culturally inclusive care with a wide range of individuals in a diverse community setting.
• Interpersonal relationship skills necessary in order to relate to a wide variety of internal and external contacts including patients and families, multi-disciplinary treatment team members, other hospital employees, and a variety of individuals in the social sphere of the patient under treatment.

Responsibilities

• Ability to work collaboratively with other community agencies on behalf of clients and/or the organization.
• Professionally and calmly handles crisis calls to determine appropriate next steps in the assessment process.
• Conduct face-to-face and telephone consultation with patients in crisis/psychiatric emergency to assess their clinical condition and to recommend the appropriate level of clinical care.
• Coordinate admissions and/or intakes, including interfacing with insurance and managed care companies for authorization.
• Refer patients to outpatient services, either within or outside the system when necessary.
• Ensures that medical record documentation protocols are complied with.
• Ensures that persons’ assessment information is entered into the medical records on a timely basis and in accordance with established organizational and departmental procedures.
• Ability to respond to a range of clients' needs using differential diagnoses and treatment approaches.

Benefits

• Medical, dental, vision & life insurance plans.
• 403(b) retirement match contribution by Pine Rest.
• Generous PTO for full and part time employees.
• Tuition assistance & loan forgiveness.
• Employee Assistance Program offering many free and discounted services for therapy, legal, accounting, gym membership, etc.
• Partnership with Davenport University provides generous discount on tuition for employees and family members.

What This Job Offers

• Job Type: Part-time
• Education Level: Master's degree
• Number of Employees: 251-500 employees