Assessment Quality Coordinator
About The Position
The Assessment Quality Coordinator plays a key role in ensuring the seamless delivery of high-quality digital assessments. This position coordinates centralised submission and review processes, undertakes critical quality assurance and validation activities, and supports academic and professional staff in preparing assessment content on the University’s eAssessment platform. The role is integral to maintaining assessment integrity while contributing to efficient, error-free operations across the assessment lifecycle. This position will be responsible for delivering expert quality assurance, review, and finalisation of digital assessments, ensuring all content meets the University’s rigorous standards. You will maintain strong communication with stakeholders, provide specialist advice, and deliver exceptional customer service aligned with best practice. The role includes compiling and analysing performance data to identify trends and recommend improvements, managing data securely, and supporting continuous improvement initiatives. You will also foster effective working relationships, resolve issues promptly, and ensure compliance with privacy and operational requirements, while contributing to the overall efficiency and excellence of assessment services.
Requirements
- Highly developed communication and interpersonal skills, with the ability to engage and influence a diverse range of stakeholders
- Strong administrative and organisational capabilities
- Exceptional attention to detail
- Proven ability to manage competing priorities to meet deadlines
- Solutions-focused mindset
- Demonstrated analytical and problem-solving strengths
- Commitment to outstanding customer service
- Ability to work both independently and collaboratively
Nice To Haves
- Proficiency in Microsoft Office
- Experience with Learning Management Systems in a higher education context
Responsibilities
- Coordinates centralised submission and review processes
- Undertakes critical quality assurance and validation activities
- Supports academic and professional staff in preparing assessment content on the University’s eAssessment platform
- Delivering expert quality assurance, review, and finalisation of digital assessments
- Maintaining strong communication with stakeholders
- Providing specialist advice
- Delivering exceptional customer service aligned with best practice
- Compiling and analysing performance data to identify trends and recommend improvements
- Managing data securely
- Supporting continuous improvement initiatives
- Fostering effective working relationships
- Resolving issues promptly
- Ensuring compliance with privacy and operational requirements
- Contributing to the overall efficiency and excellence of assessment services
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
Number of Employees
1-10 employees
