Assessment Analyst

Hoplite Group•Tampa, FL

2d•Onsite

About The Position

Bottom Line Up Front: Hoplite Group is seeking an Assessment Analyst to support contracted services for the U.S. Central Command (CENTCOM) Public Affairs Directorate (CCPA). This contract will include executing communication strategies and ensuring accurate, timely information to U.S. and regional audiences. It will employ digital tools to monitor, collect, translate, and analyze traditional and social media across CENTCOM’s 21-nation area of responsibility, supporting senior leader decision-making, correcting misinformation, and aiding counter-propaganda efforts. Services will include strategic communication planning, media engagement, crisis response, training, and quality assurance. The Assessment Analyst play a critical role in supporting CENTCOM’s communications efforts by analyzing media and social media interactions to provide timely, contextual insights that guide strategy and decision-making. They recommend process improvements to enhance engagement and followership, while conducting research to stay current on assessment methods and best practices. Their work involves designing and executing assessments through tools such as surveys and questionnaires, as well as performing data analysis to identify trends, patterns, and areas for improvement. In addition, they deliver comprehensive assessment and analysis products on topics ranging from exercises and military operations to senior leader travel and other CENTCOM activities. The Assessment Specialists also provide written and verbal feedback to leadership, offering actionable recommendations, and are prepared to support emergent 24/7 requirements during crises or other unforeseen events.

Requirements

Prior experience supporting U.S. military, government, or public affairs operations, ideally within CENTCOM’s area of responsibility (AOR).
Strong background in media and social media analysis, with the ability to evaluate audience engagement, identify trends, and provide actionable insights.
Proficiency in qualitative and quantitative research methods, including survey design, data collection, and statistical/qualitative analysis.
Demonstrated ability to develop, design, and implement assessment tools such as surveys, questionnaires, evaluation protocols, or similar instruments.
Skilled in preparing high-quality written reports, presentations, and verbal briefings for senior leadership.
Ability to provide clear, objective recommendations to improve communications strategies and processes.
Familiarity with current assessment methodologies, best practices, and emerging technologies for data analysis.
Strong organizational skills and attention to detail, with the ability to manage multiple priorities under tight deadlines.
Flexibility and readiness to support emergent 24/7 operational requirements, including surge support during crises or unforeseen events.
Excellent interpersonal and collaboration skills, with the ability to work effectively with diverse teams and subject matter experts.
Top Secret/Secure Classified Information (TS/SCI) Security Clearance Required
Bachelor’s degree in Communications, Public Affairs, International Relations, Political Science, Data Analytics, or a related field (Master’s preferred)

Responsibilities

Serve a key role in shaping internal and external communications through timely, thoughtful, and contextual analysis of media and social media interactions between CENTCOM and key audiences.
Recommend process improvements based on findings to maximize engagement and followership.
Provide insightful and objective analysis to assist and advise each CCPA section on communications approaches and future goals.
Conduct research and development to stay updated on assessment methods, techniques, and best practices to continuously improve the assessment process.
Perform data analysis to identify trends, patterns, and areas for improvement, using statistical, qualitative, or other appropriate methods.
Design assessments using tools such as surveys, questionnaires, tests, or evaluation protocols, collaborating with subject matter experts to ensure validity and reliability.
Support emergent 24/7 surge requirements outside of normal working hours in cases of crisis, unforeseen events, or as directed by CCPA leadership.
Develop and provide assessment and analysis products related to the CENTCOM AOR and specific topic areas, including exercises, military operations, senior leader travel, and other activities.
Provide written and verbal feedback and guidance to CCPA leadership based on assessment results, including actionable recommendations for improvement or change.
Information Gathering: search and collect data from diverse sources, including online platforms, databases, publications, and reports.
Analysis: analyze the collected information to identify trends, patterns, and insights that may be valuable for the organization. This will involve data analysis, content analysis, or other analytical techniques.
Assessment of Credibility: evaluate the credibility and reliability of the information gathered to ensure that accurate and trustworthy data is used for decision-making.
Reporting: prepare reports, summaries, or presentations based on analysis to communicate findings to relevant stakeholders within the organization.
Monitoring and Alerting: continuously monitor sources for new information relevant to the organization and set up alerts or notifications to ensure timely awareness of important developments.
Risk Assessment: assess potential risks and opportunities based on the information gathered, helping the organization to make informed decisions and mitigate potential threats.
Collaboration: collaborate with other Specialists or departments within the organization to share insights and coordinate responses to emerging issues.
Tool and Technology Utilization: stay updated on tools and technologies used for information gathering and analysis, such as data mining software, social media monitoring tools, and analytical platforms.
Stakeholder Engagement: engage with external stakeholders to exchange information, collaborate on analysis efforts, and build partnerships for mutual benefit.
Legal and Ethical Compliance: ensure compliance with legal and ethical standards governing the collection and use of publicly and commercially available information, including privacy laws and intellectual property rights.
Training and Development: provide training to colleagues on effective methods for gathering and analyzing publicly and commercially available information or contribute to the development of best practices within the organization.
Crisis Response: During crisis situations or emergencies, provide real-time updates and analysis to support decision-making and response efforts.
Quality Assurance: ensure the accuracy, relevance, and reliability of the information analyzed, employing rigorous quality assurance processes to maintain high standards of data integrity.
Strategic Planning: participate in strategic planning processes by providing insights and recommendations based on the analysis of publicly and commercially available information, helping to shape the organization's goals and priorities.