Assess Repairability Adjuster (Total Loss) - Remote (EST/CST)

Allstate

8d•Remote

About The Position

As an Assess Repairability Adjuster (Total Loss) you will be responsible for providing a superior level of customer service and attention to customers who have a vehicle that needs repaired. The individual virtually inspects damage to a vehicle (which may include automobiles, motorcycles, all-terrain vehicles and recreational vehicles), writes damage repair estimates, completes total loss valuations and negotiates moderately complex and occasionally complex settlements with repair facilities, tow yards, customers, and estimates repair times for rental/loss of use. The individual works independently, prioritizes the individual's own responsibilities, and manages the individual's own workload and is responsible for explaining coverage, estimates, claims, settlement, and rental processes to agents and/or customers. Candidates should reside in an eastern or central time zone location within the United States to be considered.

Requirements

Must have 18 months or more of Auto Collision estimating in CCC One, Audatex, or Mitchell, etc
Candidates should reside in an eastern or central time zone location within the United States to be considered.
As a condition of employment, you'll be expected to obtain an adjuster’s and appraisers license based on state specific requirements
All required licenses must be obtained within 60 days of hire
You must maintain all licensing required for your role. This includes any continuing education and/or other state-affiliated requirements for licensing renewal
A dedicated workspace in your residence that is private and free from distractions
A minimum internet bandwidth of 50 MB down/5 MB up
Appropriate work surface and seating

Nice To Haves

Previous experience in total loss adjustment or a related field is highly desirable.
Proficiency in using estimating software and valuation tools for virtual assessments.
Strong analytical skills to evaluate moderate to complex vehicle damages effectively.
Excellent negotiation and communication skills to interact with customers and stakeholders remotely.
Ability to work independently and manage time efficiently in a virtual work environment.
Detail-oriented and organized, with a commitment to delivering accurate and timely results.

Responsibilities

virtually inspects damage to a vehicle (which may include automobiles, motorcycles, all-terrain vehicles and recreational vehicles)
writes damage repair estimates
completes total loss valuations
negotiates moderately complex and occasionally complex settlements with repair facilities, tow yards, customers, and estimates repair times for rental/loss of use
explaining coverage, estimates, claims, settlement, and rental processes to agents and/or customers