ASR Provisioning Engineer
About The Position
Responsible for Access Service Request ordering to support the Comcast Voice Engineering TDM Network. Partners specifically with Design Engineering to order, receive confirmation, and document DS0 thru OC Level TDM circuits from LECs and CLECs to stand up, maintain, as well as groom the Comcast TDM Voice Network. Familiar with ASRs, FOCs, DLRs, CLRs, LOAs as well as an understanding of ICAs, Quoting and TDM Peering. Demonstrates a strong working knowledge of all functional disciplines within department and a detailed understanding of the organization as a whole. Works independently with minimal to no supervision while also demonstrating the ability to lead projects & initiatives autonomously.
Responsibilities
- Performs ASR Ordering with Multiple LECs/CLECs/Wireless Carriers in order to connect the Comcast Network with PSTN network including Tandems, End Offices, and Long Haul Carriers.
- Establishes and maintains a relationship with multiple carriers in order to receive FOCs/DLRs and document LEC information related to Comcast circuits.
- Escalate issues to carriers for the prompt receipt of FOCs as well as testing readiness for circuit installs.
- Escalate issues to Design Engineering for correct CLRs containing correct design CFA for LEC Ordering.
- Researches and resolves carrier billing issues related to ASR installs and disconnects.
- Will work daily with Design Engineering, Test and Turn Up, Capacity and other teams in order to establish and maintain the Comcast Voice Network.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
