ASO Specialist

Comfrt
23dRemote

About The Position

The ASO Specialist will be responsible for optimizing Comfrt’s mobile app store presence to increase visibility, downloads, CVR & core channel KPIs. This role focuses on keyword research, metadata optimization, creative asset testing and monitoring store performance across platforms like the Apple App Store, Google Play, Fuego & AppsFlyer. The app specialist will analyze behavior, reviews, user journeys and competitors to refine positioning and messaging that resonate with fashion-focused audiences. This role will also work closely with marketing, product, tech, growth, creator & design teams to align app updates, promotions & campaigns with the overall brand strategy.

Requirements

  • Bachelor's degree in Marketing, Communications, or related field
  • 3-5 years of experience in Ecommerce, D2C & multi-channel growth
  • Understanding of Shopify, Apps, A/B Testing & CRO
  • Strong writing and editing skills with excellent attention to detail
  • Proactive mindset with ability to work ahead of schedule

Nice To Haves

  • Proven track record of managing day-to-day ASO strategy, tech stack & roadmap
  • Proven track record of designing and executing successful A/B and multi-variant tests, leading to measurable increases in conversion rates
  • Experience with ASO tools & platforms like Fuego, AppBrew & Tapcart
  • A deep understanding of channel analytics with the ability to interpret data and uncover actionable insights
  • Knowledge of industry trends, best practices, AI & emerging technologies
  • Strong project management and organizational skills
  • Ability to work in a fast-paced environment and manage multiple priorities
  • Strong problem-solving abilities and initiative
  • Team player mentality with excellent communication skills
  • Team leadership mentality and initiative to take ownership

Responsibilities

  • Drive app store conversion rate (CVR), installs, and core acquisition KPIs through continuous ASO optimization
  • Conduct ongoing keyword research, ranking analysis, and search trend monitoring to improve app discoverability and relevance
  • Optimize app store metadata including titles, subtitles, descriptions, keyword fields, and promotional text across platforms
  • Plan, execute, and analyze A/B tests on store creative assets (icons, screenshots, preview videos) to improve listing performance
  • Analyze user behavior, acquisition funnels, and post-install performance to connect ASO efforts to downstream engagement and revenue
  • Monitor and evaluate store performance metrics using App Store Connect, Google Play Console, Fuego, AppsFlyer, and internal analytics tools
  • Track, analyze, and respond to ratings and reviews to identify friction points and opportunities for conversion and retention improvement
  • Conduct competitive and category analysis to benchmark performance and identify growth opportunities within the fashion app ecosystem
  • Partner closely with Marketing, Growth, Product, Design, Creators and Tech teams to align ASO strategy with broader brand, acquisition, and retention initiatives
  • Coordinate app store updates with feature launches, seasonal drops, promotions, and paid media campaigns
  • Collaborate with Design and Creative teams to develop high-performing, on-brand store assets that resonate with fashion-focused audiences
  • Work with Product and Engineering teams to understand release roadmaps, feature prioritization, and technical constraints
  • Translate app store insights, user feedback, and review analysis into actionable recommendations for product and experience improvements
  • Support integrated growth initiatives by aligning ASO efforts with paid UA, CRM, influencer, and lifecycle marketing strategies
  • Communicate performance results, test learnings, and strategic recommendations clearly to cross-functional stakeholders
  • Own and manage Comfrt’s app store presence across Apple App Store and Google Play, ensuring accuracy, quality, and brand consistency
  • Maintain app store listings, metadata updates, localization needs, and compliance with platform guidelines and best practices
  • Manage ASO tools, dashboards, and reporting to ensure consistent performance tracking and insights sharing
  • Monitor app store algorithm updates, policy changes, and industry trends to proactively adjust strategy
  • Support app release processes by coordinating store submissions, approvals, and updates in collaboration with tech teams
  • Ensure app store content reflects current product functionality, messaging, and value proposition
  • Establish documentation, workflows, and best practices for ASO execution and long-term scalability

Benefits

  • generous paid time off
  • company-covered health insurance
  • 5% 401k match
  • discounts on all Comfrt products!
  • flexibility and collaborative support of a fully remote environment
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