ASI & Orders Processor

Agile Defense•Fort Huachuca, AZ

3d•Onsite

About The Position

At Agile Defense we know that action defines the outcome and new challenges require new solutions. Thatâs why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next. Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agilityâleveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nationâs vital interests. Agile Defense is seeking a Situational Awareness Cell ASI & Orders Processor to join our team. The work location will be Fort Huachuca, AZ. This position requires an active secret clearance or the ability to obtain a secret clearance. This position will support the Global Cyber Center (GCC), which provides cutting-edge technology in an enterprise-level environment.

Requirements

Active in scope Secret Clearance
Strong verbal and written communication skills
Excellent people and phone skills
Ability to prioritize and multi-task
Experience with Microsoft Office products
Positive, focused, and engaging team player is a must
Must be highly organized and adaptive to change
Understanding of the Army missions and how IT contributes to the delivery of products or services supporting those missions
Ability to interact professionally with all levels of Army customers/organizations (verbal and written)
Must possess basic overall IT knowledge
AA/AS + 1 year experience
Active secret clearance or the ability to obtain one
Significant experience with Microsoft Office products (Word, Excel, Outlook, Power Point)
Type a minimum of 40 WPM

Nice To Haves

Strong interpersonal and presentation skills for interacting with senior-level government personnel
Possesses analytical and problem-solving skills for making the appropriate decisions
Must be motivated, adaptable, and able to produce quality results in an evolving environment
Excellent organizational and follow-up skills with strong attention to detail
Advanced skills in creating and editing documentation in Microsoft Word, Excel, and Power Point
Ability to work in a team environment
Ability to remain calm under pressure

Responsibilities

Manage Authorized Service Interruption (ASI) records for DoWIN-A networks in the Network Common Operational Picture (NETCOP) ASI management system from initiation to completion
Develop and disseminate detailed reports associated with potential outages or degradations of DoWIN-A services
Interface with internal and external stakeholders to facilitate the collection of information required to effectively document and assess the potential impact of ASIs on DoWIN-A networks
Resolve record-related deficiencies and ensure adherence to organizational quality standards
Create non-disruption documentation and distribute to relevant parties, ensuring deconfliction actions are taken when necessary
Monitor various communication mediums and respond promptly
Participate in internal and external meetings and briefings with senior-level government leadership as an ASI authority
Participate in training and retraining new ASI Processors
Create, modify, and assign internal tasking orders (ITOs) to appropriate internal teams in the ITO Tracker Orders management system for GCC-tasked Army Orders and Request for Change (RFCs)
Conduct follow-ups with appropriate internal and external stakeholders to facilitate the collection of information required to effectively report progress concerning tasked Orders and RFCs
Provide detailed and accurate situational awareness reporting to senior-level government leadership related to tasking progress and completion
Create Network Bulletin documentation and distribute to relevant internal and external parties
Manage the addition and removal of personnel in the ITO Tracker Orders management system
Monitor various communication mediums and respond promptly
Participate in internal and external meetings and briefings with senior-level government leadership as an Orders and RFC authority
Participate in training and retraining new Orders Processors