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As an ASG Support Technician Tier 2 at Motorola Solutions, you will play a crucial role in providing exceptional customer service by troubleshooting, installing, and supporting software and hardware equipment, including laptops, servers, and LPR camera systems. This position requires independent problem-solving skills to address complex issues, ensuring timely and accurate service delivery while maintaining detailed documentation in the ticketing system. Your goal is to enhance customer satisfaction and support the company's mission of creating safer environments through technology.