ASE Senior Site Reliability Engineer

AppleCupertino, CA
74d

About The Position

The Apple Services Engineering (ASE) team is one of the most exciting examples of Apple's long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it on a massive scale, meeting Apple's high expectations with high performance to deliver a huge variety of entertainment in over 35 languages to more than 150 countries. These engineers build secure, end-to-end solutions. They develop the custom software used to process all the creative work, the tools that providers use to deliver that media, all the server-side systems, and the APIs for many Apple services. Thanks to Apple's unique integration of hardware, software, and services, engineers here partner to get behind a single unified vision. That vision always includes a deep commitment to strengthening Apple's privacy policy, one of Apple's core values. Although services are a bigger part of Apple's business than ever before, these teams remain small, forward-thinking, and cross-functional, offering greater exposure to the array of opportunities here.

Requirements

  • Experience managing physical infrastructure and cloud solutions.
  • Experience supporting data center operations, distributed systems, and production services.
  • Experienced in deploying and managing infrastructure using configuration management tools like Puppet and/or Ansible.

Responsibilities

  • Design, build, and maintain core infrastructure for Apple Services Engineering.
  • Collaborate with cross-functional teams to understand requirements and implement reliability solutions.
  • Play a vital role in incident response to diagnose and resolve problems minimizing outages and downtime.
  • Evaluate and integrate new technologies to improve system reliability, security, and performance.
  • Develop and implement automation to provision, configure, deploy, and monitor infrastructure components.
  • Manage cross-functional projects autonomously, communicate expectations, set timelines, and drive to completion.
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