Ascent Leadership Program

Chick-fil-A•Hendersonville, NC

About The Position

The Chick-fil-A Hendersonville Ascent Leadership program is designed to provide young and emerging leaders with an opportunity to expand their capacity to lead people and organizations. Over the course of two and a half years, Ascent candidates will exercise leadership oversight on various areas of the business: Organizational Leadership, Talent Development, Customer Experience, Sales and Brand Growth, and Financial Stewardship. These critical success factors provide the core development plan for the program.

Requirements

The Ascent Leadership Program requires applicants who have recently graduated college (in the last five years) with a business or management degree.

Responsibilities

Apply knowledge from education in Business/Hospitality/Entrepreneurship degree to lead our team in fulfilling our mission on every shift - "In a clean store inside and out, we serve great food, quickly and accurately with a smile."
Participate/lead strategic planning and implementation of action items to meet the business goals.
Learn and Lead the CFA Marketing Strategies
Consistently practice 2nd Mile Service and Brand Growth strategies leading the team to be in the top 20% of Customer Experience Module scores.
Learn and Lead Good Financial Stewardship practices
Learn to utilize scheduling, productivity, IPO, and other reports to balance Customer Experience Module and Financial Productivity goals.
Learn and Lead Team Member Development
Be proficient in Recruiting, Interviewing, Hiring, Onboarding, Training and Personal Leadership Development of our Team Members.
Learn and Lead Operational Excellence in all areas of the business
Participate in ongoing training, employee evaluations and Team Member personal development plans to ensure all Team Members are proficient in CFA standards and procedures in both Front of the House and Kitchen.
Invest in Personal Excellence Development
Commit to and create a 2 year personal development plan (goals and action items), participate in accountability and coaching meetings, and invest in personal development tools and workshops. (books, additional training opportunities). Plan will include a transition goal for future opportunities.