Ascent Family Office Operations Associate

U.S. Bank • Minneapolis, MN

3d

About The Position

Ascent Private Capital Management is a leading player in the ultra-high-net-worth financial services industry, dedicated to helping our clients and families achieve their financial goals. The Family Office Operations Associate provides operational and administrative support for Ascent clients, ensuring accurate execution of banking responsibilities, billing processes, and compliance requirements. This role involves managing banking client onboarding, relationship transfers, and specialized tasks such as Reg 9 reviews, tiered fee schedules, and billing reconciliation.

Requirements

• 5-10 years of experience in family office operations, fiduciary services, or wealth management.
• Strong project management and crisis management skills, with the ability to lead initiatives and navigate high‑pressure situations effectively.
• Detail-oriented with strong organizational and analytical skills.
• Proficiency in Microsoft Office Suite and internal systems (Salesforce, RPMS, TM/SinglePoint).
• Demonstrated experience using QuickBooks for accounting, reporting, and day-to-day financial operations.
• Self-motivated, results-oriented, and able to work independently.
• Strong analytical and problem-solving skills with a focus on data-driven decision-making.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Excellent communication and interpersonal skills for client and internal team interactions.

Nice To Haves

• Accounting degree or 2+ years’ experience bookkeeping is desired

Responsibilities

• Manage client onboarding for banking services, ensuring proper documentation and compliance.
• Coordinate relationship transfers between internal teams.
• Support banking account opening.
• Provide Treasury Management/SinglePoint and QuickBooks ongoing maintenance support to clients.
• Execute coding cleanup for accurate book of business reporting.
• Manage Docusign workflows for client documents.
• Maintain Salesforce and RPMS relationship grouping for accurate client hierarchy and reporting.
• Proficient in diagnosing and resolving online and mobile banking issues, with a focus on delivering clear guidance and excellent client support.
• Bill Pay services, including tracking approvals, scheduling payments, and reconciliation.
• Administer tiered fee schedules, ensuring correct application across accounts.
• Oversee FOS billing, including invoice generation, payment tracking, and reconciliation.
• Perform WIP/INPOC GL reconciliation to ensure general ledger use is appropriate.
• Provide QuickBooks support for client accounting needs.
• Support clients with monthly fixed asset reconciliations.
• Conduct Reg 9 reviews for fiduciary accounts, ensuring compliance with regulatory standards.
• Maintain audit-ready documentation for all compliance activities.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed