FIS-posted about 1 year ago
Full-time • Entry Level
New York, NY
Professional, Scientific, and Technical Services
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The AS400 Operations position at Fidelity Information Services involves providing level 1 and level 1.5 support for client-facing AS400 systems in a 24/7 processing environment. The role focuses on monitoring and operational management of hardware and software, ensuring timely resolution of errors, and enhancing processes through automation and documentation improvements. The position requires strong customer service skills and the ability to analyze and resolve issues effectively while maintaining proactive communication with clients.
