About The Position

This role is for a Technology Risk and Control senior Officer with specific focus on Artificial Intelligence (AI) including Generative AI and Agentic AI. The successful candidate will be responsible to drive AI control improvements, lead the coordination of AI specific Internal audits and 2LOD challenges. In addition, the Control senior Officer will be responsible for driving AI governance and risk management process improvements. This position involves close collaboration with various technology teams, Internal audit, and 2LOD to enable the safe adoption of Generative AI & Agentic AI technologies across enterprise-wide applications and processes. This role will also require frequent interaction with Senior Development and Risk managers. You might be a good fit if you An effective leader who can deliver tangible outcomes. Seize the opportunity to explore Agentic AI, Gen AI, machine learning and its real-world applications at scale. Jump in! Read, and constantly improve your knowledge of the most recent changes in the AI field A relentless passion to learn more and go deep into Agentic AI & Generative AI, not afraid of challenging the status quo. Be a game-changer, ready to step beyond your designated role Bring your Technology and Risk Management critical thinking into practice. Thrive in a results-driven environment, where flexibility fuels impact Self-starter, motivated to achieve the desired outcomes and deliver value Partner effectively with product, engineering, legal, compliance, and business stakeholders to align AI initiatives with organizational goals, ensuring diverse perspectives are incorporated into AI solution design and delivery. Able to set clear, measurable objectives for team members aligned to AI project milestones; provide regular, constructive feedback and conduct meaningful performance reviews that recognize both technical contributions and collaborative behaviors. What you’ll do within the CTO Risk and Control team: Contribute to the uplifting and upscaling of the AI Controls and Governance, Assist in enabling a responsible adoption of best-in-class AI platforms for the bank Partner with AI engineers to ensure AI enablers and Products are engineered and build in compliance with best practices and enterprise policies and Standards Identify and help implement opportunities where AI can uplift the Risk and Control process and practices. Critical thinking and ability to clearly articulate risks and dimension impact.

Requirements

  • 13+ years in related environment
  • Past experience leading a small group of technology risk managers.
  • Past experience working in a Technology Risk & Control function preferably focused on emerging technology.
  • Proven background auditing Artificial Intelligence and Large Language Model implementation or systems
  • Background in Application development and/or application/system risk assessments, Agentic AI or Gen AI specific is preferred.
  • Experience with Cloud Architecture, threat modelling, and risk assessments.

Responsibilities

  • Lead effort to assess AI Risks across applications, systems, platforms, and Use Cases.
  • Identify and escalate Risks.
  • Develop Partnership with the Technology teams and develop risk mitigation and controls to enable the safe adoption of AI across the enterprise.
  • Lead discussions with Internal Audit, and 2LOD on AI specific challenges.
  • Drive risk-based conversations and provide response to inquires in a timely manner.
  • Identify and lead process and control improvements to uplift and upscale the AI control framework and governance process.
  • Instrumental and influential in uplifting and upscaling of AI Policies, Standards, and Procedure.
  • Follow up and escalate on remediation actions, risk mitigations, and Risk breaches.
  • Ensure CTO remains within acceptable Risk Appetite.
  • Develop controls and risk mitigation strategies for AI.

Benefits

  • In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.
  • Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.
  • Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.
  • For additional information regarding Citi employee benefits, please visit citibenefits.com.
  • Available offerings may vary by jurisdiction, job level, and date of hire.
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