Artificial Intelligence Compliance Officer Horizontal Use Cases Vice President

Citi-posted 1 day ago

Full-time • Mid Level

Chicago, IL

5,001-10,000 employees

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The AI Compliance Officer is a strategic professional who closely follows latest trends in the responsible AI field and strategically adapts them for application and effective oversight within own job and the business. This role is a recognized subject matter expert across consumer and/or wealth products and services. Strong regulatory awareness, understanding of regulatory expectations and tactful negotiation are a critical necessity. Is an acknowledged authority both within and outside area of expertise regarding AI impact on other risk stripes including but not limited to compliance, legal, regulatory oversight, MRM, Credit/Market/Ops. Risk, AML/KYC/Data/Infosec, etc. Excellent communication skills required in order to negotiate internally and externally in regulatory or business exchanges, often at a senior level. Conducts in-depth quantitative or qualitative analysis to solve problems and develop new, innovative solutions preserving the overall regulatory and control structure for the institution. Exercises sound judgment. Understand the common practices of review and challenge at a major LISCC or large banking organization. The role will have significant impact on a function and/or the Citi business through making decisions that determine technical approaches and strategies for the area, increasing governance and control effectiveness while embedding heightened regulatory expectations and doing the right thing for the bank. The role will serve as an advisory lead for AI Compliance, partnering closely with Product and Function ICRM and Citi’s businesses on horizontal use case development and deployment. The role will report to the Head of AI Compliance within ICRM's Compliance Office of Responsible and Fair Innovation.

Manages the entire ICRM AI use case lifecycle review process from ideation to POC, production, issue remediation, release management, ongoing monitoring, and retirement for assigned area.
Partners effectively with Product and Function ICRM on horizontal use cases advisory for tools like Citi Assist, Citi Stylus, Citi Stylus Workspaces, Zoom AI Companion etc.
Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Works effectively across all lines of defense to surface issues and weaknesses for use cases
Develops, enhances, and validates the methods for measuring, analyzing, and managing risk, for all risk types including market, credit and operational and their corresponding overlap with regulatory and AI developments. Also, may develop, validate and evangelize uses of scorecards for inherent risks of AI POCs and production migrations, develops wholistic, effective, and sustainable AI ICRM control libraries designed to mitigate inherent risks, and articulates compensating control effectiveness for nuanced risk scenarios and use cases in internal and external effective challenge settings.
Maintains documentation of reviews and outcomes, including process maps, summary notes and artifacts
Working closely with the AI Compliance Governance and Framework Lead to develop the foundational compliance framework model, appropriate controls, and execute on advisory services to Product ICRM partners
Organizing periodic peer reviews of AI use case documentation, model performance monitoring, and model input validation against agreed standards and ICRM AI comprehensive governance and control framework.
Ensures policies and procedures are kept up to date and reviewed periodically by governance committees.
Coordinates and level sets discussions with first, second, and third line partners as well as regulatory relations peers in order to achieve strategic business objectives within risk appetite and budgets.
Performs self-assessments against current and emerging regulatory rules, including those to support annual attestations by Citi’s senior management and use case stakeholders.
Participation in quantitative impact studies and hypothetical portfolios exercises requested by regulators, leads ICRM responses to AI inquiries, first day letters, exam/audit questions, etc.
Providing oversight and guidance over the assessment of complex regulatory and/or audit issues, structures potential solutions and drives effective resolution with other stakeholders.
Oversees the Identification and assessment of Citi’s key risks.
Ensures ICRM Model risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank’s risk appetite statement and all policies and processes established within the risk governance framework.
Working collaboratively with Citi business/functional line management in recommending, developing and executing on business initiatives within permissible statutory and regulatory frameworks.
Collaborate with the AI Compliance team to prepare and collect the documents needed to for critical regulatory and internal audit matters as required.

6-10 years experience in AI model development/validation and/or compliance product advisory
Expertise and hands-on experience in advance programming using: SAS / R, Python and SQL for basic data mining; additional experience and knowledge of Big Data tools preferred.
Experience with OpenAI/Chap GPT, Anthropic/Claude or Google/Gemini
Highly motivated with attention to detail, team oriented, curious and organized
Advanced presentation and relationship management skills are essential
Consistently demonstrates clear and concise written and verbal communication skills with the ability to articulate complex problems and solutions through concise and clear messaging
Ability to interact and communicate effectively with senior leaders
Demonstrated ability to assess complex issues through root cause analysis and other analytical techniques; structure potential solutions; drive to resolution with senior stakeholders
Ability to influence and lead people across cultures at a senior level using sound judgment and successful execution, understanding how to operate effectively across diverse businesses
Ability to challenge business management and escalate issues when appropriate
Demonstrated track record of effectively assessing and managing competing priorities
Comfort navigating complex, highly matrixed organizations
Comfortable acting as an agent for positive change with agility and flexibility
Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views.
Advanced presentation and relationship management skills are essential
Subject matter expertise in area of focus
Prior regulatory experience a plus
Active or inactive regulatory examiner credential a plus
Bachelor’s/University degree required
Masters degree preferred

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.
Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.
Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.
For additional information regarding Citi employee benefits, please visit citibenefits.com.
Available offerings may vary by jurisdiction, job level, and date of hire.

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