Armed Security Officer

Northeast Georgia Medical Center-posted 14 days ago
Full-time • Entry Level
Gainesville, GA
5,001-10,000 employees
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Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. About the Role: Job Summary Performs various security related duties to ensure the safety of hospital patients, visitors and staff. Responds to all incidents of disruptive/assaultive individuals, investigates reports of suspicious activity and performs customer service functions as described by policy/procedures. Armed Security Officers will perform facility and grounds patrols and inspections. Officers will report their daily activities in a log and/or incident reports; and conduct other duties assigned by the Security Supervisor.

  • Make routine and random tours of facility and grounds using established patrolling techniques and reporting all findings.
  • Lighting surveys of campus and buildings.
  • All hazardous conditions that may exist.
  • All situations requiring maintenance.
  • Aesthetic needs to uphold the image of the facility.
  • Initiates investigations on security or risk management incidents and reports findings daily to the supervisor and coordinator.
  • Accidents (pedestrian or vehicle) and injuries.
  • Thefts.
  • Disturbances.
  • Complaints.
  • Initiates and participates in training drills and proper documentation of each completed according to NGHS policy/procedure as required by JCAHO, OSHA, NFPA, law or other regulatory agency.
  • Fire drills, fire safety/response training.
  • Bomb threat drills, response/search drills.
  • Infant/Child Abduction drills and education.
  • Workplace Violence drills and education.
  • Theft prevention/personal safety education.
  • Attends staff meetings and training sessions as scheduled.
  • Officer is timely and actively participates.
  • Obtains a minimum score of 80% with a Smith & Wesson M&P 40 semi-auto pistol sidearm certification in accordance with departmental policy.
  • Cleans and maintains weapon iin an operational manner and is of the type specified by departmental policy.
  • Weapon is loaded with hospital issued .40 caliber ammunition.
  • Completes a minimum of 16 hours of professional training, in accordance with state regulations, is completed annually and documented proof has been presented.
  • Obtains professional or manufacturer certification for all defensive tools and equipment in use.
  • Presents documented proof.
  • Assists newer officers in identifying strengths and weaknesses in performance of task.
  • Independently seeks and obtains training on his/her own and presents documented proof.
  • Responds on request for assistance in a timely manner.
  • Unlock/lock doors.
  • Motor vehicle assistance (jump starts, lost keys, flat tires).
  • Escorts of funds.
  • Safety escorts to parking lots.
  • All public concerns.
  • Negotiates with and gains the cooperation and compliance from the hospital publics to maintain the policies and procedures of the institution and defrayed confrontation when possible.
  • Solicits, encourages, and answers questions from the hospital’s public while demonstrating a positive willingness to assist them.
  • Maintains a high degree of accuracy and accountability when handling funds, valuables and items of property.
  • Manages time wisely, prioritizes calls and shares workloads to assure that tasks are completed in a timely manner.
  • When assigned special duties/tasks, the officer carries them out and reports his/her findings back to the supervisor and/or coordinator in an expedient manner.
  • Performs emergency procedures (codes, fire or disaster codes) according to policy.
  • Responds without prompting to confrontational situations for back up and support of other officers or hospital staff.
  • Develops communication skills to de-escalate confrontational situations.
  • Interpersonal skills.
  • Non-violent crisis intervention.
  • Ability to know how to compromise and refer to a higher level.
  • Uses all the equipment of the department correctly, and maintains equipment in good operational condition.
  • Frequently observes CCTV system looking for suspicious/unusual activity.
  • Demonstrates the ability to interview a wide variety of individuals in a courteous and unbiased manner.
  • Demonstrates good judgment in prioritizing requests and responding to emergency calls for assistance to control disorderly conduct or combative patients.
  • Under the most extreme conditions, maintains a level of compassion and understanding keeping the patients care, welfare, safety and security in mind as well as all others involved.
  • Under the above conditions, maintains a highly professional attitude (verbally and physically) and exhibits the ability to use the minimum level of force on the continuum to gain the advantage during a physical confrontation.
  • Attends mandatory protective equipment training and maintains proficiency regarding usage.
  • Attends mandatory protective equipment training and maintains proficiency regarding usage.
  • Wears appropriate personal protective equipment as required.
  • Anticipates personal protective equipment for job performance.
  • Valid GA Drivers License and current BLS certification required or must be obtained within 30 days of hire.
  • High School Diploma or GED
  • Military, police, corrections, private security background (minimum of two (2) years experience required).
  • The ability to work well with others; the willingness to accept direction from the supervisors and senior officers
  • The ability to learn and perform the basic skills and procedures designated for security officers
  • Must be adaptable in changing situations and work assignments
  • Acquire the skills needed to assess specific needs and interact with different age groups
  • Legible handwriting as demonstrated on written reports
  • Effective computer skills
  • Is knowledgeable of and adheres to all federal, state and local laws as well as the facility policies and procedures
  • Managing the aggressive patient (CIT): De-escalation Training
  • ASP Tactical Baton Training
  • Firearms Training
  • Hospital Defensive Tactics Training
  • Basic Taser Training
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