Armed Security Officer - Patrol

Allied Universal • Austin, TX

6d • $22

About The Position

As a Security Officer - Armed Patrol Team in Austin, TX, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Armed Patrol Officer at a busy retail and mall location, you will conduct routine patrols and maintain a visible presence that helps to deter security-related incidents. You will respond to concerns, assist guests and staff with professionalism, and document and communicate observations clearly. At Allied Universal, you will bring integrity, teamwork, and a people-first mindset to a role where being agile, reliable, and innovative makes a daily difference.

Requirements

• An armed guard card/license is required.
• A Level III armed certification is required for Texas only.
• Customer service experience is preferred.
• Be at least 21 years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Participate in industry-specific security training programs.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.

Responsibilities

• Provide customer service to guests and tenants by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Conduct regular and random armed patrols throughout the retail location, parking areas, and perimeter, while remaining approachable and professional.
• Respond to incidents and critical situations in a calm, problem-solving manner, including de-escalating conflicts and coordinating with law enforcement and/or management as needed.
• Monitor access points, observe for unusual activity, and help to deter theft, disturbances, and policy violations through visible presence and engagement.
• Document observations, incidents, and patrol activities in written reports and/or electronic logs according to Allied Universal and site requirements.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED