Armed Security Officer - Mall Patrol

Allied Universal•New York, NY

2d•$30

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As an Armed Security Officer - Mall Patrol in NEW YORK, NY, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Armed Patrol Officer with Allied Universal, you will monitor and patrol a dynamic retail location, helping to deter security-related incidents while providing outstanding customer service. You will remain highly visible, interact positively with visitors and staff, and respond promptly to any security-related concerns. Join a team that values integrity, teamwork, and innovation, where your dedication contributes to a welcoming environment and supports the people-first culture we champion.

Requirements

A Guard Card or license is preferred.
An armed guard card or license is preferred.
Customer service experience is preferred.
Be at least 21 years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Participate in industry-specific security training programs.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Responsibilities

Provide customer service by carrying out security-related procedures and site-specific policies, including emergency response activities when appropriate.
Respond to incidents and critical situations in a calm, problem-solving manner while maintaining a professional presence.
Conduct regular and random armed patrols around the retail location and its perimeter to help to deter unauthorized activity and/or suspicious behavior.
Monitor entrances, exits, and high-value areas to help to deter theft and/or other criminal activity.
Interact with visitors, employees, and vendors in a courteous and professional manner, addressing questions and providing assistance as needed.
Document incidents, observations, and activities in accordance with Allied Universal and client protocols.
Collaborate with law enforcement and/or emergency responders as required during incidents and emergencies.
Maintain awareness of surroundings and report any security-related hazards or concerns to management.

Benefits

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

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