Armed Security Guard Supervisor

Trust Consulting Services IncHagerstown, MD
22m$22

About The Position

The Armed Security Guard II (Supervisor) is responsible for supervising staff and protecting premises, assets, and personnel. You will also maintain a high visibility presence and prevent all illegal or inappropriate actions.

Requirements

  • High School diploma or equivalent
  • Must have a minimum of twenty (20) hours of supervisor training
  • Must have a minimum of two (2) years’ experience in the military, in civilian law enforcement, or related experience with a civilian security agency
  • Must have a minimum of two (2) years’ experience working in a supervisor capacity and overseeing unarmed security guards
  • Must be currently licensed or certified, as required by Maryland State Police to carry firearms and non-lethal devices
  • Security guard(s) must have excellent customer service skills and be able to skillfully and appropriately interact with BCDSS staff, the public, and welcome visitors into BCDSS offices
  • Ability to operate and teach the use of X-rays and Magnetometers systems and emergency equipment
  • Exceptional knowledge of public safety and security procedures/protocols
  • Should have surveillance skills and be detail orientated
  • Must conduct yourself with integrity and professionalism
  • Must be 21 years of age or older
  • Must have and maintain a valid driver's license and good driving record
  • Must participate in or be skilled in decorum, trauma-informed interaction and/or civility training
  • Must participate in customer service training
  • Maryland HQL and CCW
  • 12-hour Maryland Security Guard Card Training
  • OC Spray, Baton, and Handcuffing
  • CPR, Narcan, and First Aid
  • De-escalation and Dealing with Difficult Customers training
  • Any other training mandated by the company or required per the contract
  • All training required by the Director of Security
  • All training required by the Human Resources Department

Responsibilities

  • Oversee and ensure the safety of armed security guards
  • Act as the point of contact for the contract
  • Provide oversight to assigned guards and ensure they are prepared to begin work on time
  • Ensure compliance with orders, policies and procedures, with emphasis on safe conduct of operations.
  • Evaluate armed security guard performance and ensure all security guards follow the assigned Standard Operating Procedures
  • Carry out emergency notification and assistance and use of firearm, if necessary
  • Oversee the detaining and arresting process when necessary
  • Provide initial and ongoing training to the armed security guards
  • Review, complete and submit Incident and Use of Force Reports, as necessary

Benefits

  • Eligible employees may enroll in the available medical, dental, and vision coverage plans.
  • Trust also offers a 401K plan with employer match, and voluntary Life, Accident, Short-Term Disability coverage.
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