Armed Physical Security Officer provides access control and protection for ERCOT against unauthorized intrusion or acts of sabotage. Responsible for a variety of customer service and security related duties that include providing information and assistance to visitors, employees, and staff; patrolling areas to detect security, safety and/or fire hazards; securing buildings; monitoring and controlling access to buildings and parking lots; information security; reporting incidents through detailed documentation; responding to calls for service; and assisting local authorities during emergencies. JOB DUTIES Demonstrates proficiency and knowledge in an administrative or technical area. Applies acquired job skills and ERCOT policies and procedures to complete assigned tasks and expand skills. Works on assignments that are usually within an area of expertise that are semi-routine in nature. Applies knowledge and understanding to resolve most problems and issues but recognizes the need for occasional deviation from accepted practice. Normally follows established procedures on routine work and requires instructions on new and/or complex assignments. May provide informal guidance to lower-level colleagues. ADDITIONAL JOB DUTIES As a state licensed Level III commissioned security officer, will be required to carry an ERCOT issued firearm at all times while on duty Control access of personnel, materials, and vehicles Process security access of visitors Operate radios, telephones, and computer equipment Monitor alarm system and CCTV equipment Perform security patrols and observe all activity at assigned post Provide first responder services as needed Report equipment malfunctions that could have adverse impact to security, safety, or operations Deter criminal activity, misconduct, and safety violations Interact with ERCOT employees, contractors, and visitors at ERCOT facilities with courtesy and professionalism Be available to provide security services at other ERCOT locations as needed Compose reports for record of events and/or incidents Perform other duties as assigned
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Job Type
Full-time
Career Level
Entry Level
Industry
Specialty Trade Contractors
Education Level
High school or GED
Number of Employees
501-1,000 employees