Armed Field Operations Supervisor - Evening & Overnight (Must Have Armed License)

GCI Security•St. Louis, MO

3d•$27

About The Position

This isn’t just a leadership role — it’s a cornerstone position in the future of GCI Security. As a Field Operations Supervisor, you’ll manage our evening and overnight field operations, overseeing a team of 30 officers, build your leadership team, set the standard for professionalism in the field, and work directly with executive leadership to help scale a high-performance, purpose-driven security company. We’re looking for someone who leads from the front — calm under pressure, great with people, and obsessed with raising the bar. If you're a strong communicator with management experience and a desire to build something bigger than yourself, this role is your next step. You’ll be a key player in helping design and implement officer training, improve recruiting, boost morale, and ensure our clients continue receiving the elite service they expect from GCI. This is your opportunity to help build the most trusted, respected, and scalable private security company in the region, and long-term, has the potential to develop into an operations management role as the company scales. Starting Pay: $27.00 per hour (based on experience and alignment with our mission). Hours & Schedule: Flexible, full-time schedule with approximately 20 hours spent on post and 20 hours completing site check-ins and management/administrative tasks. Some evening/overnight hours required in order to touch base with evening and overnight shift officers.

Requirements

Must be at least 21 years of age.
High school diploma or equivalent required.
Must have an armed security license or the ability to obtain one prior to employment (required)
Must have 5 years of armed security, law enforcement, or military experience (required).
Must have 5 years of supervisory experience in security or a related field (required).
Must pass a comprehensive background check and drug screening.
Must demonstrate firearms proficiency and pass a weapons qualification.
Must have reliable transportation to and from assigned job sites.
Must have a flexible schedule to fill vacant posts on short notice, if needed.
Must be authorized to work in the United States.

Responsibilities

Lead by example and set the tone for field operations, officer conduct, and post performance.
Supervise, support, and mentor officers across multiple client locations and shifts.
Collaborate with the executive team to design and execute officer development, recruiting, and morale-boosting initiatives
Collaborate with the executive to design and execute officer training programs including modules in leadership, de-escalation, emergency response, crisis intervention, incident reporting, and customer service.
Coach and hold team members accountable to GCI’s standards, policies, and post procedures.
Conduct field audits, quality checks, and client check-ins to ensure consistent, worry-free service for our clients.
Assist with onboarding, post training, and site setup for new accounts and officers.
De-escalate conflict, address officer issues, and resolve client concerns with clarity and professionalism.
Communicate consistently with leadership to provide field-level insights and improvement opportunities.
Contribute to a high-performing, values-aligned leadership culture inside GCI.
Represent the GCI brand in the field with pride, consistency, and clarity of mission.