Arena General Manager

The Sports Facilities Companies•Houston, TX

1d•Onsite

About The Position

GENERAL MANAGER - Fort Bend Epicenter Sports Facilities Management, LLC LOCATION: Houston, TX DEPARTMENT: OPERATIONS REPORTS TO: VICE PRESIDENT OF VENUE MANAGEMENT STATUS: FULL-TIME (EXEMPT) ABOUT THE COMPANY: Fort Bend is a premier sport and entertainment destination focused on improving the health and economic vitality of Rosenberg, TX. With over 230,000 square feet of flexible, state-of-the-art event space, The Epicenter hosts concerts, sporting events, trade expos, graduations, galas, and community celebrations. With seating for 8,600 guests and the ability to expand to 10,000, it's a dynamic hub where entertainment, culture, business, and community come together to create unforgettable moments and lasting connections. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Fort Bend is a member of The Sports Facilities Companies (SFC) and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. POSITION SUMMARY: The General Manager is responsible for the financial and operating performance. The objectives for this position include: Optimizing overall profitability Creating a positive relationship with client and stakeholders Creating a culture of accountability which supports the organizational values Meeting or exceeding annual growth objectives Facilitating interdepartmental collaboration Employee retention and staff development Development of employee and operating policies Implementation of major business initiatives Implementation of solutions and systems that support the seven areas above Manage overall Food and Beverage operations Manage overall event operations

Requirements

Prior responsibility in daily P&L management and budget oversight responsibility of $3M or greater
Proven experience in organizing, booking, and operating large-scale events; including but not limited to concerts, sporting events, trade expos, graduations, galas, and community celebrations and similar activities
Operational knowledge of F&B, entertainment, and event venue operations
Experience working with convention & visitor bureaus, regional sports commissions, and/or regional event management booking in a regional sports and/or convention center
A minimum of 7 years of management experience
Operational knowledge of risk management, kitchen, entertainment, and sports clubs, as well as parties, corporate events, teambuilding, and leadership development
Sports programming and event operations expertise required
Bachelor's degree in business management, event/venue management, sports management, marketing, hospitality, food and beverage, related field, or equivalent experience

Responsibilities

Analyze operations to evaluate the performance of the company and its staff in order to meet objectives, and to determine areas of potential cost reduction, program improvement, or policy change
Appoint department heads or managers and assign or delegate responsibilities to them
Confer with ownership, Sports Facilities Management advisors & support team, and staff members to discuss issues, coordinate activities, and resolve problems
Coordinate the development and implementation of budgetary control systems, recordkeeping systems, and other administrative control processes
Direct and coordinate an organization's financial and budget activities in order to fund operations, maximize investments, and increase efficiency
Direct human resources activities, including the approval of human resource plans and activities, the selection of directors and other high-level staff, and establishment and organization of major departments
Direct, plan and implement policies, objectives, and activities of organizations or businesses in order to ensure continuing operations, maximize returns on investments, and increase productivity
Implement corrective action plans to solve organizational or departmental problems
Prepare and present reports concerning activities, expenses, budgets, government statutes and rulings, and other items affecting businesses or program services
Day to day management of all venue vendors/subcontractors – HVAC, Plumbing, Electrical, Cleaning, Security, Trash/Recycling
Represent the organization and promote its objectives at official functions, or delegate representatives to do so
Serve as liaisons between organizations, shareholders, and outside organizations
Administer programs for selection of any site location, potential construction needs, and provision of equipment and supplies
Direct and coordinate activities of businesses or departments concerned with production, pricing, sales, and/or distribution of products
Negotiate or approve contracts and agreements with suppliers, distributors, federal and state agencies, and other organizational entities
Prepare budgets for approval, including those for funding and implementation of programs
Review reports submitted by staff members in order to recommend approval or to suggest changes
Schedule and monitor continued training seminar for staff on various operational, safety, and legal responsibilities
Any additional duties assigned by management