Area Training Partner

Wonder

1d • Onsite

About The Position

The Area Training Partner (ATP) is a field-based leader who plays a critical role in implementing and scaling Wonder’s Training Programs, supporting business growth, and driving training excellence. The ATP is responsible for planning and overseeing training across their area, including Manager-in-Training (MIT), Trainer Training, and Team Member Training programs. The ATP partners closely with the Market Director and Regional Managers to ensure consistent adoption and execution of learning tools and training standards.

Requirements

• Minimum of 3 to 5 years of experience in training, operations, or a related field within the QSR or fast-casual restaurant industry.
• Proven experience in implementing and scaling training programs across multiple locations.
• Strong organizational skills with the ability to manage multiple programs and track progress effectively.
• Ability to collect and analyze data to drive intentional strategy and improved performance.
• Excellent communication and interpersonal skills, with the ability to influence and build strong partnerships with leadership.
• Ability to use Excel and other systems and tools
• Please note: This is a TEXAS based role
• Travel required
• Willingness to spend 60-70% of time in the field, with travel as required to support training execution.

Responsibilities

• Facilitate “Dark Training” programs, using unopened locations as full-service simulation environments.
• Facilitate & Audit Train-the-Trainer and Facilitator Certifications for above-store Dark Training support and store-level managers.
• Establish new Training Locations and hubs within the market to enable scalable growth and reduced time-to-readiness, while maintaining quality execution and performance.
• Implement structured development cadence within market, including orientations, training workshops, ongoing manager development, and other learning initiatives.
• Maintain strategic plans for MIT roster & training schedule templates, including location planning and progress tracking, to proactively manage the balanced deployment of MITs throughout their training.
• Own the Training Restaurant program and certifications, working with Market Leadership to assess training effectiveness, identify skills and talent development opportunities, and drive best-in-class results, both in program execution and quality of outcomes.
• Spend 60-70% of the time in the field, facilitating market-level trainings, evaluating training store performance, supporting implementation, and enabling feedback loops.
• Collaborate with the Market Director to create development plans aligned to market needs and to manage weekly check-in cadence to ensure program consistency and alignment.
• Enable market-level training validation reporting across all roles, partnering with Operations Leadership to drive cross-training and developmental outcomes.
• Partner with the Market Director and Regional Managers to develop strategic training plans that drive results on specific operational and training needs in the region.
• Manage feedback for all training programs through post-training surveys, onsite visits, and other methods.
• Partner with the Market Director, Regional Manager, and NSO team to ensure a strong bench of trainers and consistent execution of training standards for New Store Openings.
• Build and implement tools to support development and training execution within stores, in collaboration with Learning and Development content team.

Benefits

• We offer a competitive salary package including equity and 401K.
• Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed