Ross Stores-posted 4 months ago
Full-time • Entry Level
Midland, MI

The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.

  • Maintaining a safe and secure environment by practicing safe behaviors and correcting unsafe conditions.
  • Responsible for security of the building including entrance/exit control and daily function checks of EAS devices.
  • Ensures customer safety including accident prevention and emergency procedures.
  • Treats all customers and associates with respect and demonstrates courtesy and professionalism.
  • Represents and supports the Company brand and maintains a professional appearance.
  • Ensures recovery, sizing, and markdowns are completed to Company standards.
  • Responsible for receiving merchandise and processing all inbound deliveries.
  • Maintains cleanliness and organization of all stockrooms.
  • Responsible for loss prevention and maintaining a large customer service presence on the sales floor.
  • Executes all Company Best Practices and maximizes productivity.
  • Trains and coaches associates on cash registers and front end procedures.
  • Responsible for the maintenance and cleanliness of the fitting rooms.
  • Ensures cash pulls and bank deposits are conducted according to Company policy.
  • Responsible for payroll administration and compliance.
  • Excellent verbal communication skills.
  • Fluency in English.
  • Prior customer service and supervisory experience preferred.
  • Familiarity with point-of-sale equipment and applications.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Ability to work evenings and weekends.
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