Area Supervisor

Thomson Reuters•Eagan, MN

18d

About The Position

The Operations Supervisor for the 1st Shift leads a team within the Operations Bindery department, ensuring daily production, quality, and safety goals are consistently met. In this role, you will guide and develop employees, drive operational excellence, and support continuous improvement initiatives across the organization. You will also partner with cross-functional teams to implement new technologies, equipment, and processes. About the Role: Business Operations Direct daily work activities to achieve departmental production targets. Identify and resolve complex technical issues. Lead and participate in continuous improvement and lean initiatives. Identify process waste and implement lean principles to minimize or eliminate it. Execute leader standard work, including daily gemba walks, tier-board facilitation, and continuous improvement meetings. Collaborate across departments to introduce new technology, equipment, and operational processes. People Leadership Supervise a team, providing work direction, coaching, and consistent communication. Support skills development through training and involvement in process improvement activities. Conduct performance evaluations and provide input on compensation decisions. Make recommendations related to hiring, disciplinary actions, and terminations. Safety Model and reinforce a strong safety culture. Conduct safety audits and incident investigations, recommending improvements as needed. About You You are a motivated leader with a passion for building strong teams and driving operational excellence. You thrive in a fast‑paced production environment and bring a continuous‑improvement mindset to everything you do. You’re able to communicate clearly, solve complex problems, and lead by example in both performance and safety.

Requirements

Bachelor’s degree, or equivalent combination of education and 3–5 years of related manufacturing experience including supervisory responsibilities.
Proven supervisory skills.
Strong written and verbal communication skills.
Demonstrated project management capabilities.
Proficiency with Microsoft Office; experience with ERP systems and SAP preferred.
Experience with lean manufacturing techniques or fulfillment operations preferred.

Nice To Haves

Experience with ERP systems and SAP
Experience with lean manufacturing techniques or fulfillment operations

Responsibilities

Direct daily work activities to achieve departmental production targets.
Identify and resolve complex technical issues.
Lead and participate in continuous improvement and lean initiatives.
Identify process waste and implement lean principles to minimize or eliminate it.
Execute leader standard work, including daily gemba walks, tier-board facilitation, and continuous improvement meetings.
Collaborate across departments to introduce new technology, equipment, and operational processes.
Supervise a team, providing work direction, coaching, and consistent communication.
Support skills development through training and involvement in process improvement activities.
Conduct performance evaluations and provide input on compensation decisions.
Make recommendations related to hiring, disciplinary actions, and terminations.
Model and reinforce a strong safety culture.
Conduct safety audits and incident investigations, recommending improvements as needed.

Benefits

Compensation: 2nd shift differential of $4.00 per hour, 3rd shift differential of $5.00 per hour, and a bonus plan.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. We provide on-the-job coaching &and learning, leadership capability development, Harvard Management Courses, key talent programs.
Industry Competitive Benefits: We offer comprehensive benefit plans to include 3 weeks vacation, 10 sick days, 9 company holidays, 3 floating days, uniform and laundry service, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match
market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave
optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan