Area Service Representative #378

Rug Doctor, LLC•Lansing, MI

1d•Onsite

About The Position

Rug Doctor is hiring a full-time Area Service Representative (ASR) to provide delivery of products and service of display/equipment, while providing superior customer service to established retail accounts. The role requires overnight travel, 1 to 4 nights a week, depending on field service projects in the region and company needs. The ASR ensures the rental display is clean, stocked, and well maintained at multiple retail locations on an assigned route, including inspecting, cleaning, and servicing rental machines. As needed, they will implement new and improved processes and procedures. The Area Service Representative projects the confidence and safety of Rug Doctor, while extending customer friendly service to those who use and benefit from our products and services, consistent with the Rug Doctor Mission Statement. The company is looking for responsible, self-starting candidates who like to work independently, have a successful record of accomplishment, and can self-manage their productivity in a fast-paced environment in the daily delivery of products.

Requirements

Available for overnight travel, 1 to 4 nights a week depending on company needs
Desire to learn and practice company standards
Friendly, with exceptional communication skills
Dynamic, with an outgoing personality
Customer service oriented
Mechanical aptitude
Able to work independently and solve problems
Basic computer skills
Available Full Time, 38-40 hours, Monday-Friday, Saturday (as needed)
Excited about a career, not just a job
Must be at least 21 years of age
Valid state driver’s license and clean driving record
Meet physical requirements - bending, stooping, kneeling, lift/raise up to 50lbs from ground to higher levels, and manually push/pull up to 75 lbs.
Ability to work in different climates – hot, cold, etc.
The ability to drive a vehicle for consecutive hours in day
Consent of candidate is required to complete a criminal background inquiry, non-DOT physical and to complete and pass a drug screen to qualify and considered for employment

Nice To Haves

High school diploma or GED

Responsibilities

Provide delivery of products and the service of display/equipment
Provide superior customer service to established retail accounts
Ensure that the rental display is clean, stocked and well maintained at multiple retail locations on an assigned route
Inspect, clean and service rental machines
Implement new and improved process and procedures as needed
Project the confidence and safety of Rug Doctor
Extend customer friendly service to those who use and benefit from our products and services
Self-manage productivity in a fast-paced environment in the delivery of the products daily