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The Area Service Manager is responsible for providing leadership to plan, organize and direct operational activities and strategies for assigned area(s). This customer-facing position is responsible for the hiring of service personnel, oversees their positions and controls operational performance in the support center with established Centerline procedures. This position develops professional relationships and works directly with customers, the assigned area(s) leadership, the Payroll Department, and the Field Compliance Department. The ASM has responsibility for connecting drivers with work and supports, motivates, trains, retains, and holds accountable the staff that ultimately delivers net operating income, impacting shareholder value.