Area Security Officer (Full-Time)

OLS Hotels & Resorts•Kahului, HI

15h

About The Position

Do you take pride in creating safe, welcoming environments for guests and team members? Are you calm under pressure, observant, and service-oriented? Do you thrive in dynamic environments where each day brings something new? If so, we invite you to explore an exciting opportunity with Maui Seaside Hotel + Hampton Inn & Suites Maui North Shore as an Area Security Officer . Primary Mission: The Area Security Officer plays a vital role in supporting the safety and security of multiple properties within a designated region. This role focuses on maintaining a secure, guest-friendly environment by conducting property patrols, responding to incidents, and assisting hotel teams with security-related concerns. This position requires frequent travel between properties and flexibility in scheduling, including nights, weekends, and holidays.

Requirements

High school diploma or equivalent required.
Valid driver's license required; ability to drive both automatic and manual transmission vehicles.
Guard Card and CPR/First Aid certification preferred (or willingness to obtain).
Minimum of 1-2 years of security, military, law enforcement, or hospitality experience preferred.
Strong communication skills in English; a second language is a plus.
Ability to remain calm and courteous in high-pressure situations.
Physically able to: Stand and walk for extended periods across significant distances Climb stairs and ladders at a rapid pace Bend, kneel, and stoop Lift, carry, or move up to 100lbs Respond quickly to emergencies in various environments, including outdoors and in extreme temperatures
Comfortable working in varied weather conditions and responding to emergencies.
Working hours will vary based on operational needs.
Must be flexible and available to work morning, day, evening and overnight shifts, including weekends and holidays as required.

Responsibilities

Perform regular patrols of hotel interiors, exteriors, and parking areas across assigned properties.
Monitor and respond to security concerns or safety hazards promptly and professionally.
Complete thorough security incident reports and daily activity logs; escalate incidents to appropriate managers.
Support hotel staff in managing disturbances, emergencies, or guest concerns with professionalism and discretion.
Travel between multiple hotel properties as assigned, sometimes on short notice, to provide on-site security presence and support.
Maintain familiarity with each property's emergency procedures, life safety systems, and key facility layouts.
Assist guests with requests such as escorts to parking areas or general hotel information.
Collaborate with hotel teams to ensure a consistent and visible safety presence.
Assist overnight teams with basic maintenance, guest requests, or valet support as needed.
Participate in ongoing training, including CPR/First Aid, safety drills, and hotel-specific procedures.
All other duties, as assigned.