Area Sales & Service Manager

Sage Hospitality Group • Denver, CO

438d • $60,000 - $62,500

About The Position

The Sales Manager at Courtyard Denver Downtown is responsible for meeting and exceeding revenue goals by developing new accounts and growing existing hotel accounts through a profitable and collaborative selling approach. This role involves engaging with clients, coordinating event details, and ensuring exceptional customer experiences while contributing to a dynamic team culture.

Requirements

• Requires knowledge of hotel policies and procedures.
• Ability to investigate and analyze current activities and information.
• Must possess strong communication skills for negotiation and influence.
• Ability to drive for outside sales calls.
• Excellent comprehension and literacy for developing marketing plans.

Nice To Haves

• 1-2 years previous hotel experience preferred.
• Marketing experience in the travel and tourism industry is desirable.

Responsibilities

• Receive and respond to all customer inquiries.
• Negotiate and capture all profitable Rooms & Catering business.
• Provide marketing collateral to clients and guests, including menus and meeting room layouts.
• Prepare and send requested proposals and contracts to potential clients.
• Coordinate all details pertaining to room lists, including types and locations.
• Educate Event Planners on hotel procedures and available services.
• Coordinate details for each Event Order, including set-up specifications and billing details.
• Distribute final Rooming Lists and Banquet Event Orders to service staff.
• Conduct site inspections and entertain qualified potential clients.
• Document and report all sales activities in a timely manner.
• Maintain an active list of top accounts for relationship building.
• Sell and service small group business and catering for 12 people or less.
• Solicit, close, and contract wedding business using strong negotiating skills.
• Attend networking events to build brand awareness.
• Partner with Banquet & Culinary teams to exceed customer expectations.
• Communicate event details with team members for effective execution.
• Monitor client satisfaction scores and lead by example.

Benefits

• Eligible to participate in Sage Sales bonus plan
• Unlimited paid time off
• Medical, dental, & vision insurance
• Health savings and flexible spending accounts
• Basic Life and AD&D insurance
• Company-paid short-term disability
• Paid time off for vacation, sick time, and holidays
• Eligible to participate in the Company's 401(k) program with employer matching
• Employee assistance program
• Tuition Reimbursement
• Great discounts on Hotels, Restaurants, and much more
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: No Education Listed