Area Sales Manager
About The Position
Reporting to the Area Director of Sales and Marketing, the Area Sales Manager is responsible for soliciting new accounts, within the designated markets, while also maintaining and nurturing existing relationships, with the objective of meeting, and surpassing, their assigned guest room and food & beverage and revenue goals. Through effective relationship building and account management they will deliver the highest levels of guest service and will ensure ongoing client satisfaction. They will be creative, energetic, and knowledgeable professional, and will be fundamental to the ongoing success of the hotel.
Requirements
- Experience managing sales efforts across multiple properties or complex portfolios preferred
- A complete understanding forecasting, selling, Comp set
- Highly motivated individual who can work independently
- Ability to handle confidential information discretely and in the proper manner.
- Self-starter, and possess excellent presentation skills
- Proven track record of successful sales history
- Education: 4-year bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management or related major preferred.
- Experience: Minimum 5 years sales experience in hotel environment.
- Grooming: All colleagues must maintain a neat, and well-groomed appearance (specific standards will be provided).
- Travel Requirements: This Sales Manager position has a requirement for business travel.
Responsibilities
- Manage and drive sales efforts across two or more assigned hotel properties, ensuring alignment with overall revenue goals and brand standards
- Respond to assigned market leads/inquires within two-hours
- Prepare and submit required reports in a timely manner
- An understanding of both monthly forecasting and the annual budget process
- Have a comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, switchboard, accounting, restaurants, bars, and engineering
- Know meeting room setups and capabilities
- Optimize room rates and rental charges
- Thorough knowledge of sales techniques including closing and negotiating skills
- Ability to work with outside vendors to ensure client satisfaction for all events/groups
- Monitor group room blocks and pick-up
- Lead hotel site inspections and client presentations
- Fields numerous inquiry calls and walk-ins, providing information and availability of facilities
- Book groups and events through phone inquiries, appointments, and marketing
- Continuously design, monitor and regulate the accuracy, consistency, and integrity of all Sales automation technology and record keeping
- Continuously educate all Event Planners on hotel procedures, such as: Meal Guarantees, Set-Up Styles, Payment Terms, All Available Hotel Services, etc
- Know sleeping room configurations and types
- Keep immediate supervisor fully informed of all problems or matters requiring his/her attention
- Manage existing accounts and follow up with client re-solicitation to capture future business
- Work with other departments within the hotel to provide exceptional service to clients
- Use feedback from client evaluations to improve service and quality
- Attend community/social events and industry meetings
- Develop/maintain knowledge of market trends, competition and customers
- Works collaboratively with the Sales and Marketing team to promote initiatives.
- Submit weekly activities reports.
- Log activities, contacts, and communication
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
11-50 employees
