Area Sales Manager (29825)

Cricket Wireless•El Paso, TX

13d•$48,000 - $60,000•Onsite

About The Position

Talk4less Wireless is an authorized Cricket Wireless Dealer that helps bring the AT&T brand to life. Part of our success comes from the devotion and involvement of our CEO, and the culture he brings into the organization. The foundation of this company was built on hard work and dedication based on 3 key factors, marketing of the business, sales process, and customer service engagement. Talk4less is looking for ambitious, goal-oriented, passionate, tenacious, assertive, confident, motivated, competitive, honest, sales representatives who place an emphasis on customer service and retention above all else. We evaluate the strengths and weaknesses for each individual team member and place them in a position to succeed. Additional talents and skills are always welcome, and extra incentives may be earned if we find a way to apply it to the business but most importantly, we are looking for individuals that are coachable and willing to do the job. Join our team and be part of something great, be part of our future success.

Requirements

Degree preferred or 4 years of wireless experience. One (1) year of relevant field experience may be substituted for every one (1) year of preferred academia
2 years experienced in supervising, managing and training of employees
Strong interpersonal and communication skills
Strong organizational and time management skills
Self-motivated and works independently with minimal supervision
Positive mental attitude
Creative thinker
Team player
Reliable transportation, valid driver’s license and clean driving record
Must work a minimum 5 day work week

Responsibilities

Must take full time or part time employee through the New Hire Training program within their first two weeks of employment unless there is a special circumstance
Provide daily/weekly/monthly training to all Sales Leads, Managers and Sales Consultants through effective individual/group training and effective/timely communication
Ensure that self and store teams are current on all training's
Observe employee/customer sales interactions daily and provide on the spot feedback to ensure store employees are following the Selling Process.
Engage in weekly one on one coaching sessions and quarterly rounding meetings with Sales Associates and Sales Leads, provide positive and constructive feedback and documentation
Document positive performances or behavior when necessary (oral or written)
Document negative performances or behavior when necessary (oral or written)
Utilize Performance Improvement Plans to help coach people to better performance or as a tool to justify termination
Lead the sales team by example and increase overall profitability
Manage Managers, Sales Leaders and Sales Associates to meet and exceed company set goals/metrics within the scorecard
Ensure store personnel are following set policy and procedures in the store
Ensure store employees are providing excellent customer service along with providing excellent salesmanship
Hold weekly/bi-weekly Store Meetings
Ensure that stores maintain store operating hours and that schedules are written in accordance to hours and business traffic.
Approve all schedules once written by the Store Sales manager, submit all forms and punch edits as needed
Responsible for all daily reporting, store numbers, daily invoices, SMB leads and appointment tracking
Provide weekly closeout results for the District Sales Manager
Work shifts in the Stores within the Market to provide side by side selling experiences, coaching and training
Will be responsible to punch in and out daily
Excellent oral and written communication skills and the ability to train and manage other employees.
Must have high level of interpersonal and customer skills to work effectively with others, motivate employees, and elicit work output.
Must have expert knowledge of all products and services