Area Sales Manager

Clayton•Apex, NC

About The Position

The Sales Manager – Mungo Homes must exhibit outstanding sales experience, honed customer service skill and a passion for housing industry. The primary function of this role is to be the liaison between builder sales centers and the assigned loan originator(s). They will act as the initial point of contact and assist in managing the overall production pipeline for the assigned markets. This position should also be passionate about customer service to both external and internal clients. This position will report directly to the Vice President of Builder Production but work closely with the builder’s senior executives.

Requirements

Minimum of 7 years sales management and residential loan origination.
MLO licensed in all states in which region will be conducting business.
Documented residential mortgage loan branch volume in the past 12 months.
Established relationships with local referral networks.
Financial understanding of branch P&L statements, forecasting and business plans.
Ability to communicate clearly, effectively to both customers and team members using both verbal and written communication, across a variety of audiences
Strong computer skills, experience utilizing laptop technology and loan originator software

Responsibilities

Partners with Processing, Underwriting, and Closing managers to drive an exceptional customer experience, meet timely metrics, and close customers timely and with quality.
Identify and resolve any operational inefficiencies
Works closely with business partners in all departments to lead, communicate and execute necessary process enhancements, new initiatives, and internal and external changes.
Day to day problem solving with Loan Originators
Track application capture rate
Track closing capture rate
Attend/present at builder meetings
Work with Builder Team on Grand openings and new phases. Help create new incentives for existing neighborhoods
Realtor outreach (realtor breakfasts, lunches, office presentations)
Work with the marketing coordinator/manager and Division Manager on advertising
Work with the agents on all marketing promotions
Competitive analysis on product, features and neighborhoods/amenities
Champions Silverton culture.
Perform other duties as assigned.

Benefits

We are a people first organization that was voted a top place to work by the Atlanta Journal and Constitution and the Financial Services Industry
We believe in giving back and we do so through The Silverton Foundation
Our strong communication skills drive customer satisfaction
We offer extensive product lines and maintain an in-house loan process that offers a competitive edge
We have fun!
Competitive pay and benefits, 401k match, 10 holidays, PTO, Volunteer Time Off.
Earned 2022 & 2024 Top Workplaces Culture Excellence recognition for Innovation, Work-Life Flexibility, and Compensation & Benefits issued by Energage and USA Today.
Recognized in Atlanta Business Chronicle for multiple years as one of the Best Places to Work, and as a Top Workplace in both the Atlanta Journal-Constitution and Charlotte Observer.
Acquired by Vanderbilt Mortgage and Finance (Clayton Homes) in 2018.

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