Area Sales Manager (Cleveland, Detroit)

Deutsche Post DHL Group • Middleburg Heights, OH

420d

About The Position

The Area Sales Manager at DHL is responsible for leading, coaching, and supporting a team of Inside Sales Executives to promote and sell DHL services, aiming to meet sales targets and generate revenue. This role involves direct management of sales staff, ensuring high levels of customer service, and developing strategies to expand business relationships. The position requires extensive travel and daily interaction with the sales team to assist in customer appointments and retention efforts.

Requirements

• Extensive depth of expertise and knowledge in building sales through training, developing, and mentoring of sales staff
• Strong negotiation and communication skills (verbal and written)
• Computer proficiency in Microsoft Excel; additional experience with a CRM system is preferred
• Successful academic and professional track record
• Flexibility for frequent travel
• Transportation and International Logistics Sales industry experience is a must
• Ability to manage and build overall customer relationships by coordinating and leading customer-focused teams
• Development of strategies to increase sales penetration and profits in assigned accounts
• Identifies business opportunities and assesses customer needs to match them with DHL's services
• Work on special assignments to support DHL strategies and initiatives
• Develop customized presentations for various decision-making audiences to close on new business
• BS/BA or MS/MA with 5 plus years previous experience (selling service vs. product preferred)
• Proven sales experience selling large, national account, multi-location business strongly preferred
• Innovative knowledge of technologies, processes, and practices
• Proficiency with Microsoft Office, database, and web-based applications
• Creative and innovative thinking in resolving high-impact and complex problems
• Experience selling in the transportation/logistics industry is preferred

Responsibilities

• Plans and directs field sales operations through a group of Inside Sales Executives
• Direct sales revenue generation, profit, and/or expense objectives in geographic territory
• Develops sales plans and budgets for achieving sales goals within a defined geographic territory
• Supervises approximately 6-8 Inside Sales Executives and assists them in securing critical sales
• Monitors Inside Sales Executives utilization of pipeline forecast and ensures timely negotiation of business from new and existing customers
• Engages in daily interaction with Inside Sales Executives, assisting with customer appointments and retention calls
• Collaborates with area sales leadership to ensure consistent planning and application of sales initiatives and strategic planning

Benefits

• Competitive Pay
• Bonus/Incentive Programs
• Retirement Savings - 401K with company match
• myShares - Voluntary plan to buy discounted company shares
• Medical, Dental, Vision, well-being programs
• Tuition Reimbursement
• Generous Paid Time Off - Starting at 4 Weeks
• Paid Leave
• Employee Discount Program
• Employee Assistance & Work Life Program
• Outstanding training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Couriers and Messengers
• Education Level: Bachelor's degree