Area Program Manager - Housing Service Unit

Commonwealth of Massachusetts-posted about 1 year ago
Full-time • Manager
Boston, MA
Administration of Human Resource Programs
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The Area Program Manager plays a crucial role within the Housing Services Unit at the Department of Children and Families (DCF), focusing on the supervision and support of clinical staff. This position is integral to ensuring the effective delivery of services aimed at protecting children from abuse and neglect, while also addressing housing insecurity and homelessness. The Area Program Manager provides leadership, clinical consultation, and oversight of case management activities, contributing to the professional development of staff and the overall mission of DCF.

  • Supervise social service supervisors and specialty positions, providing teaching, coaching, support, and evaluation.
  • Provide leadership and clinical consultation to Housing Services staff at all levels.
  • Perform case management activities, including assignment of cases.
  • Oversee clinical and case management activities of assigned units, ensuring quality and timely responses.
  • Administer the Family Unification Program (FUP) and execute the MOU with HLC for family reunification.
  • Participate in the hiring and training of new employees.
  • Develop comprehensive quality assurance programs within the unit.
  • Collaborate with state agencies and community organizations to provide services to clients.
  • Participate in the development, monitoring, and evaluation of the local system of care.
  • Train staff on agency policies, mission, and vision regarding housing insecurity and homelessness.
  • Current and valid Licensure as a Licensed Social Work Associate, Licensed Social Worker, Licensed Certified Social Worker, or Licensed Independent Clinical Social Worker issued by the Massachusetts Board of Registration.
  • Five years of professional experience in business administration, public administration, clinical administration, or equivalent.
  • Demonstrated commitment to the core practice values of the agency.
  • Understanding of Child Welfare theory and practice.
  • Knowledge of state and federal housing assistance programs.
  • Experience collaborating with community groups and organizations.
  • Ability to work with culturally or linguistically diverse populations.
  • Comprehensive employee benefits package including health insurance, retirement plans, and professional development opportunities.
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