Area Operations Manager - Valet Trash
About The Position
Community Concierge Services (CCS) is a nationwide provider of doorstep waste and recycling collection for apartment communities. Each night, our dedicated team of over 600 employees services more than 150,000 apartment units across the country. As a rapidly growing company, we offer our team members opportunities for advancement, increased responsibilities, and additional shifts based on performance and reliability. In this role you will oversee all operations for doorstep trash collection in your markets from end to end. You will be responsible for new community rollouts, building and supporting your team including all district managers, visiting clients and working in the field. This role requires a mixture of both white collar and blue collar work. You must be willing to rollup your sleeves and lead from the front on a daily basis!
Requirements
- A hands-on leader who's not afraid to work late nights or fill in on a route if needed
- A natural problem solver and communicator-proactive, honest, and solution-focused
- Comfortable managing people, systems, and processes in a fast-paced, high-accountability environment
- Flexible and responsive-able to pivot when staffing gaps or service issues arise
- A team builder who leads by example and wants to grow with the company
- Night and weekend availability required; routes run 7 days a week. Our peak working hours are 6pm-2am daily.
- Mix of field work and administrative tasks, with flexible daytime hours
- Travel to neighboring markets may be required to support operations
Responsibilities
- Lead operations across multiple residential properties, ensuring flawless nightly execution
- Hire and train managers and porters to CCS standards
- Conduct employee audits and on-site quality checks
- Build and maintain strong relationships with property managers and clients
- Handle scheduling and ensure coverage-no missed pickups!
- Manage employee logistics, including safety gear, reporting apps, and ADP payroll forms
- Respond to on-site operational issues such as equipment failures or staffing gaps
- Maintain nightly reporting, payroll, employee documentation, and compliance
- Assist in community onboarding, including resident orientations and equipment distribution
Benefits
- Company Vehicle for all work-related use (maintenance and gas covered)
- Health Insurance for you and your family (sponsored plan)
- 401(k) with Matching: 4% match on first 5% after 12 months
- Growth Opportunity: Help build and lead new districts as we expand
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
