Area Operations Manager

Bethesda Lutheran Communities • Saint Louis, MO

118d

About The Position

At AbleLight, we believe the world shines brighter when people with developmental disabilities achieve their full potential. We pioneer life-changing services that empower the people we serve to thrive. The Area Operations Manager (AOM) operates as a chief of staff for the Area Vice President providing high level administrative support and facilitates information and processes for operational and state leaders. This person must be open to change in line with state direction and organizational goals championing the AbleLight culture. With minimal direction and in alignment of our strategy and purpose, the AOM completes duties, produces regular and on-time reporting, assigned projects, and communicates on behalf of leadership with different stakeholders internally. This includes, but is not limited to, staffing, finance, referral and placement, or training. These duties are significant business operational roles directly impacting AbleLight operations and the people we serve.

Requirements

• Bachelor's degree in related field or commensurate experience.
• Must be 18 years of age or older.
• Four years of administrative experience, IDD regulations and compliance preferred.
• Experience in managing multiple projects in a fast-paced environment.
• Advanced computer skills, Outlook, Excel, Word, PowerPoint, Adobe Acrobat, Point.
• Driver's License and ability and willingness to work a flexible schedule, as needed, including occasional evenings and weekends.

Nice To Haves

• Experience with IDD regulations and compliance.

Responsibilities

• Supports and facilitates process requirements for annual licensing.
• Takes ownership of analysis and creation of materials for key meetings, develop agendas, communications, and related meeting materials.
• Provides ongoing administrative support as needed to the state leaders.
• Provides oversight/organization as it relates to Medicaid redetermination, licensing, and annual process for people we serve.
• Calendarizes and organizes annual/semiannual meetings by person and AU.
• Partners with local leadership teams to support operational processes through communication, reporting, accountability to regulations and AbleLight needs.
• Assists state leadership with analysis of payroll program hours to actual spend.
• Oversight of state required paperwork and submission in a timely manner.
• Takes lead role on Plan of Correction filing all pertinent documents in a timely manner.
• Supports DRO/MRO during survey/audits as needed.
• Approve/Deny invoices under $1,000.
• State specific duties as assigned.
• Order supplies as needed for homes/state service lines.
• Manage electronic/physical mail and respond accordingly.
• Lead special projects as assigned.
• Organize recognition activities quarterly.

Benefits

• Medical, Dental, and Vision benefits starting the first of the month following 30 days of employment and access to Teledoc.
• 403(b) Retirement Savings Plan with 3.5% matching contributions.
• Health Savings Account, Flexible Savings Account, and Basic Life, AD&D, STD, and LTD insurance.
• Paid Time Off (PTO), Tuition Reimbursements.
• Ongoing training to support Career Development.
• Any Day Pay with Dayforce Wallet.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: Bachelor's degree