Area Manager- Orlando

Pool Troopers•Orlando, FL

1d•$52

About The Position

Join the Pool Troopers Team as a Area Manager in Orlando! At Pool Troopers, we're not just about maintaining swimming pools; we're about creating unforgettable experiences for our clients. From crystal-clear waters to pristine poolside environments, we take pride in delivering top-notch service that goes beyond expectations. Now, we're on the lookout for passionate individuals to join our growing team an Area Manager and embark on an exciting journey of growth and career opportunity! Area Manager is a safety sensitive position that manages a specific geographic area and oversee all employees at the branch to maintain the residential and commercial pools of clients for cleanliness, chemical levels and mechanical issues.

Requirements

Prior pool service experience or similar route/service based industry
Must have a current and valid driver’s license issued by a valid state agency
Must not have a conviction of a felony or 1st class misdemeanor involving crimes against a person or child, crimes against property, theft or fraud, or drug crimes related to trafficking or manufacture
Must be able to pass a drug test
Management
Customer Service
Critical Thinking
Time Management
Communication Skills

Nice To Haves

Bi-lingual (Spanish/English), a plus

Responsibilities

Accomplishes departmental goals by accepting ownership of department objectives driven by overall organizational business needs
Safely operate a company motor vehicle and maintain a clear and valid drivers license for the state in which reside to ride along with Service Managers and technicians as well as assist with service when needed
Review management reports and other performance data to measure productivity and goal achievement and to determine areas needing program improvement
Determine staff requirements, and make hiring decisions and promotions on potential Pool Service Technicians and Supervisors
Resolves escalated customer service matters, as necessary, through diplomacy and professionalism both face to face and digitally
Train Technicians on Pool Tech, Mobile Tech and other technology
Plan and schedule team meetings to review procedures, successes, and areas to improve
Manage the startup process which may include meeting with potential new customers to assess their pool and decide whether to put them on service. Quoting of new equipment might be part of this new customer assessment process.
Meet with existing customers to resolve issues related to service or equipment problems