About The Position

At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients. What We're Looking For: Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation. Position Overview: The Area Manager is responsible for the day-to-day field operations of their assigned accounts. The Area Manager is knowledgeable of commercial cleaning standards, processes, and protocols and ensures MasterCorp Commercial Services' (MCS) values and standards are met.

Requirements

  • Associate's Degree in field related to position or equivalent combination of work experience and education.
  • Two (2) years of progressive management responsibility in commercial cleaning operations.
  • Proven experience in methods used in the cleaning of commercial properties.
  • Demonstrated ability to train and supervise large numbers of associates.
  • Knowledge of occupational hazards, safety rules and regulations.
  • Proven ability to make appropriate decisions quickly and effectively.
  • Proficient in Microsoft office: Email, Word, Excel
  • Travel: Frequently - on average 25% of travel on a monthly basis

Responsibilities

  • Maintain staffing levels at each site to ensure work is completed timely with quality and according to labor budget.
  • Identify staff development and training needs and ensure that training occurs as needed.
  • Evaluate associates and coach in order that associates are successful. If necessary, perform documented counseling with associates.
  • Follow proper procedures for reporting of work-related injuries or incidents.
  • Train associates on technical and administrative duties.
  • Respond to and ensure completion of work requests, building inspection notes, client requests, etc.
  • Coordinate job scheduling and work assignments, set priorities as needed, and supervise the work of direct reports at existing accounts and new accounts.
  • Maintain records, prepare reports, and compose correspondence relative to the work.
  • Visit consistently client sites in order to ensure work is completed according to client contracts and MCS standards.
  • Control costs related to operations to include but not limited to; labor, supplies, equipment, cell phones, etc.
  • Maintain inventories of equipment and supplies, consumables and places orders for assigned accounts within budget.

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Industry

Administrative and Support Services

Education Level

Associate degree

Number of Employees

501-1,000 employees

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