Area Manager - DFW

Roof ExpertsGarland, TX
21dOnsite

About The Position

The Area Manager is a dynamic, field -based leader responsible for overseeing roof inspections, repairs, and deal management. This role demands exceptional punctuality, proactive outreach, detailed documentation, and top -notch communication. You will be the face of Roof Experts, ensuring every project meets our high -quality standards while building strong relationships with property owners, real estate professionals, and service teams.

Requirements

  • Proven experience in roofing, construction management, or a related field.
  • Exceptional communication, organizational, and interpersonal skills.
  • Ability to multitask, work independently, and manage field operations effectively.
  • Proficiency with CRM systems (preferably Zoho) and digital documentation tools like CompanyCam.
  • A strong commitment to punctuality and professional service.
  • Valid driver's license and willingness to travel within the assigned area.
  • Comfortable working in various weather conditions and on rooftops safely.

Responsibilities

  • Overseeing roof inspections
  • Overseeing repairs
  • Overseeing deal management
  • Proactive outreach
  • Detailed documentation
  • Building strong relationships with property owners
  • Building strong relationships with real estate professionals
  • Building strong relationships with service teams
  • Conduct thorough inspections for storm damage and repair issues
  • Accurately document all inspections
  • Address minor repairs using items from the Inspection Bag
  • Oversee medium to large repair projects by coordinating with the Service Team
  • Validate deals by ensuring they include either a signed and completed Service Agreement with a claim number or a signed retail contract with Terms and Conditions
  • Meticulously review all project documents to guarantee accuracy and prepare for a high -quality roof project
  • Maintain accurate sales status in the CRM, upload and download all necessary documentation, and keep company tasks updated in Zoho
  • Assist the accounting team with final payment collections when needed
  • Meet with adjusters and obtain any special instructions from property owners
  • Engage in face -to -face and social media marketing, follow -up phone calls, and prompt lead responses
  • Clearly articulate the benefits of using Roof Experts to property owners and real estate professionals
  • Return customer calls within 4 hours, office calls within 24 hours, and respond to emails within 24 hours
  • Leave a business card or door hanger at every visit and actively request referrals and online reviews post -completion
  • Use Cliq/Email for non -job -related communication to stay connected with the team
  • Utilize the company -provided pitch, materials, and Standard Operating Procedures (SOPs)
  • Actively participate in training sessions and company events to enhance sales and roofing expertise
  • Use company -issued technology effectively and navigate roofs safely and responsibly
  • Continuously work outside the office to improve skills, sales techniques, and overall roofing knowledge

Benefits

  • Competitive salary based on experience.
  • Profit Sharing Bonus Program
  • Health, dental, and vision insurance.
  • 401(k) plan with company match.
  • Paid time off and holidays.
  • Opportunities for career growth and professional development
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