Area Manager: HYOU (Fine Jewelry)

Leap • San Francisco, CA

5d

About The Position

About HYOU HYOU Fine Jewelry creates pieces that move with you - bold, personal, and unapologetically modern. We design jewelry that looks elevated, feels effortless, and celebrates individuality. Our collections feature lab grown diamonds and high-quality gemstones, set in solid 10K gold and 14K gold vermeil layered over sterling silver. Every piece passes strict quality checks to ensure it’s made to last - jewelry meant for everyday wear, not special occasions only. By working directly with our makers, using lab grown diamonds, and keeping our model lean, HYOU delivers the same sparkle without inflated markups. The result: meaningful, modern fine jewelry that’s accessible, intentional, and personal. HYOU stores bring this philosophy to life - offering a confident, welcoming space where customers are guided through discovery, education, and self-expression. About the Role Leap is seeking an entrepreneurial Brand Area Manager to lead a cluster of HYOU Fine Jewelry stores. This role is for a retail leader who understands that modern fine jewelry retail is about confidence, trust, and personal connection, not pressure. You’ll oversee 2-4 stores, directly managing one location, with a strong in store presence four days per week. Your focus is ensuring each store delivers a consistent, elevated experience - one that feels effortless, informed, and aligned with HYOU’s modern point of view. This role blends hands on leadership with strategic ownership, using customer insights, product performance, and team feedback to drive growth across your region.

Requirements

• 5+ years of retail management experience, including at least 1 year in multi-unit or big box leadership.
• Proven track record in driving sales and delivering results in high-volume, customer-focused environments.
• Strong people leadership skills, with experience recruiting, training, coaching, and developing talent.
• Expertise in apparel or related retail categories, with the ability to elevate fitting room, selling, and clienteling experiences.
• Skilled at analyzing KPIs across multiple stores to inform strategy and improve performance.
• Adaptable, entrepreneurial mindset with the ability to problem-solve in a fast-paced environment.
• Willingness and ability to travel regularly across Insert Market} to support store teams.
• Active floor presence required: standing/walking for extended periods, safe use of ladders, and ability to lift up to 50 lbs.
• Must be 18 years or older.
• People Leader – Communicates a clear vision, inspires teams, and drives accountability to achieve business goals.
• Customer Obsessed – Creates authentic connections, anticipates needs, and delivers hospitality-driven experiences.
• Collaborative – Builds strong relationships with cross-functional partners, brand executives, and internal teams.
• Entrepreneurial – Maintains agility in a matrix environment, identifies root causes, and implements creative solutions.
• Professional & Detail-Oriented – Consistently produces high-quality work and handles challenges with tact and empathy.
• Brand Advocate – Stays current on fashion, retail, and cultural trends, bringing insights back to the team and brand partners.

Responsibilities

• Lead and develop store teams that deliver a confident, personalized jewelry experience
• Model elevated selling through education, styling, and storytelling
• Ensure consistency across stores in visual presentation, service standards, and execution
• Use performance data to understand what’s resonating - from product mix to client behavior
• Partner with Leap and brand stakeholders through regular business recaps and planning
• Support new store openings, bringing HYOU’s modern, elevated aesthetic to life
• Execute in-store moments, gifting initiatives, and clienteling strategies that drive repeat engagement
• Represent HYOU and Leap in your market with clarity, confidence, and care

Benefits

• Unlimited PTO (blackout periods apply)
• Commission Eligible
• Healthcare benefits (medical, dental, vision)
• Flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave)
• Access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus, telecom reimbursement)
• Employee Assistance Program
• Employee discount + wardrobe allotment for participating Leap brands

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed