Planet Fitness - Area Manager - Tallahassee Area

Taymax GroupTallahassee, FL
Onsite

About The Position

The Area Manager will oversee 2-4 clubs within a specific region. This position may include the direct supervision of a “home” club and will work with the General Manager and staff at the additional clubs to ensure optimum club operations, staffing and member experience. Pay : It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

Requirements

  • Bachelor’s degree preferred; two to three years’ experience managing a team and various locations.
  • Strong, effective verbal and written communication skills
  • The ability to develop high-performing teams and create positive team morale in the clubs
  • Highly organized with a strong attention to detail and organizational and strategic planning skills.
  • Ability to handle confidential and sensitive information
  • Ability to problem solve and come up with solutions.
  • Ability to work independently as well as part of a team
  • Strong time management skills and the ability to manage multiple projects and requests at once, prioritizing accordingly
  • Must have a valid driver’s license and acceptable driving record
  • Must be proficient in Microsoft Office Suite
  • Must be knowledgeable with California hiring, termination and employment laws

Responsibilities

  • Hire, train, coach and counsel managers at all assigned locations.
  • Oversee managers of all assigned locations providing guidance, training and development on club best practices and ensuring compliance with policies and procedures.
  • Train managers on proper hiring and termination process.
  • Review weekly payroll budgets to ensure clubs are adequately staffed and that set weekly schedules are in place
  • Train managers on club operations.
  • Maintain day to day contact with managers, relating to both facility and member issues.
  • Handle all elevated member problems and questions and ensure the incident reporting process has been completed as necessary.
  • Facilitate monthly management meetings.
  • Performs monthly inspections (BERs) on facilities to address the issues of club appearance, cleanliness and club operations.
  • Oversee club and equipment maintenance and repair, monitor use of the tracking system making sure all issues are properly turned in.
  • Ensure maintenance staff is on task and repairs to club and equipment are done in a prompt and timely manner.
  • Handle pre-sale of any new clubs (hires and trains Manager and staff, sets up operations, assists in the first 2 weeks post open).
  • Responsible for following up with General Managers to ensure balance sheet accuracy.
  • Responsible for reviewing monthly supply and replenishment ordering with General Managers
  • Responsible for verifying Monthly Bonuses.
  • Handle any point of sale issues with clubs.
  • Work with Human Resources to coordinate mandatory training and annual certification renewals including CPR, Tanning, etc.
  • Coach and develop managers and staff at assigned locations.
  • Follow up with Managers about Mystery Shop scores.
  • Approve timesheets for direct reports and monitor labor for staffing and budget issues at assigned locations on a weekly basis.
  • End of Month Audit Tasks/Responsibilities.
  • Other duties as assigned based on business needs.
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