Area Manager

Full Steam Staffing•Scotts Valley, CA

6d•$85,000 - $90,000

About The Position

Full Steam Staffing is hiring an Area Manager for the Central Coast (Salinas and Watsonville) area! This role oversees branch operations, supports team performance, and partners with clients to drive growth and service excellence. The Area Manager must have a proven record of leading and developing successful office and On Site teams in order to achieve positive results. The Area Manager is responsible for achieving and maintaining the financial health associated with their respective branches by controlling expenses, overtime, and other miscellaneous expenditures. They will be responsible for the hiring, firing, mentoring, discipline, development and motivation of all employees associated with their operations. The Area Manager will also be responsible for working with all support staff to effectively complete necessary duties regarding accounting, human resources, and compliance consistent with policies, procedures, and standards.

Requirements

Experience with high volume recruiting.
Knowledgeable of operations of multiple offices, payroll, safety, Human Resources (HR) and on-boarding processes.
Working knowledge of the staffing industry.
Leadership skills including but not limited to performance management, coaching, counseling, supervision, training, personal development, etc.
Experience with process implementation and support.
Requires excellent communication and presentation skills, candidates must have the ability to communicate with internal/external customers, vendors, upper management, etc., in both formal and informal situations.
A high degree of creative ability, analytical and technical skills and independent judgment.
Ability to handle high levels of responsibility.
Ability to manage and prioritize tasks, projects, and events.
Strong organizational skills and excellent project management.
Able to adhere to strict deadlines.
Strong sense of initiative and urgency.
Required Travel Up to 60% throughout their Area, and 5-10% nationwide for projects, as needed.
Minimum 2 years of previous Management experience preferred in Light Industrial Warehousing, Employment - Recruiting - Staffing including but not limited to recruitment (direct hire and temps), benefits administration, payroll administration, employee/labor relations and safety/workers compensation preferably within a warehouse/production environment.
Innovative and engaging leadership and management approach.
Professional level written and verbal communication skills able to be tailored to each audience.
Bilingual in Spanish and English is required with the ability to read, write, and speak both languages.
Must have excellent problem solving, organizational, interpersonal and motivational skills.
Strong computer skills required; intermediate level proficiency in Microsoft Office suite products and Google products (Drive, Gmail, Sheets, Docs, etc.) preferred.
Must be able to interact with all levels of management.
Must be able to manage and lead a diverse workforce.
Attention to detail and strong organizational skills.
The ability to stay organized and prioritize multiple tasks without compromising quality or service.
Must have the ability to learn new software and navigate the internet with ease.
The ability to work independently as well as on a team.
A positive attitude and team player mentality.
A strong work ethic motivated by results.
Able to adhere to strict deadlines.
Strong sense of initiative and urgency.
Ability to identify situations that require input/ support for Upper Management, including Human Resources, Safety, VP Operations, Sales, etc.
Able to work in a fast-paced environment and work long hours as needed.
In order to travel between Branches and Client sites, as needed, must have valid Drivers License and Insurance in order to operate employee’s vehicle on the job.

Responsibilities

Growth of the overall revenue of the Area through top tier service to our existing Clients and controlling expenditures.
Conducts regular meetings with Branch Managers and On Site Teams to ensure all staff are adhering to compliance initiatives, fostering discussion about how to improve existing processes and practices as well as identifying new methods of sourcing top talent.
Coordinates with Human Resources (HR), Sales and Safety to identify opportunities for further expansion of services amongst current client base.
Develop a partnership with the Sales Manager in the Area to ensure Sales is apprised of all operations respective to their Clients, as well as soliciting feedback from Sales about Client concerns or other areas of service improvement from Operations.
Fosters a strong working relationship with all Clients in the Area, to ensure all Clients receive top quality service and support, as well as leveraging the relationship for continued growth of business.
Works closely with the Client and Human Resources to identify trends related to retention, turnover, morale and other employee concerns.
Implement a performance management program, ensuring performance expectations are being set and policy guidelines are being met. Periodic reviews of staff performance must be conducted effectively and in a timely manner.
Works closely with Branch Managers and On-Site staff to ensure all team members are adhering to company policies and procedures.
Assists HR with Investigations, employee complaints and any legal matters.
Coordinate the resolution of employee issues and conflicts in a timely manner
With guidance from Human Resources, provide counsel on employee issues.
As needed provides coverage On Site and in the Branch.
Acts as a backup in the processing of payroll, as needed.
Implementation and support of the safety programs implemented by the Safety Director.
Perform and submit safety walks conducted while visiting Client sites.
Periodically audit at Branches and On Site locations using the Audit Template and submit Audit findings to Regional Manager weekly.
Knowledgeable of time and attendance systems (e.g., Jantek, Novatime, uAttend, AMG, etc.), State-specific payroll requirements (5th hour meal penalties, final paycheck procedure, wage notices, Paid Sick Leave benefits and accrual process), workers compensation policies and procedures as well as ACA benefits. Must be able to articulate about each of the above mentioned topics to employees and Client contacts at every level of an organization.
Other duties as assigned.