Area Manager

Abode Communities • Los Angeles, CA

21d • $32 - $36

About The Position

Abode Communities is a regional non-profit real estate development and property management firm. Abode Communities Property Management manages 39 multifamily residential communities serving some 6,200 low-income people throughout California. The organization, with a 98% portfolio-wide occupancy rate, offers a full range of professional services to ensure our residential portfolios, and housing portfolios of similar community development organizations, remain physically solvent and in compliance with regulatory requirements. Property management staff members go above and beyond to ensure each property managed becomes a pillar within its community. This is accomplished through the creation of vibrant, connected spaces that support each resident’s emotional, physical and financial ability to thrive. Position Summary The Area Manager is responsible to assist the Regional Manager in the management of assigned portfolio, provides training to new and existing team members, ensures all property management personnel are fully supported, trained, adhering to Abode’s operational, and compliance procedures. Helps to provide coverage during open positions or when additional help is needed to complete move-ins or recertifications on time. The Area Manager is also responsible for the management of an assigned community. Focus will be on achieving company objectives, compliance with affordable housing guidelines, and operating within budget. Emphasis on maintaining the physical asset, providing a quality living environment for residents, and establishing a positive, productive working relationship with community team members. The position requires supervisory responsibility for onsite employees at assigned community and mentoring/training of Community Managers in policies and procedures. Core Competencies for this role: Planning and Organizing: Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organizes resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones. Leading and Supervising: Provides others with a clear direction; motivates and empowers others; recruits staff of a high caliber; provides staff with development opportunities and coaching; sets appropriate standards of behavior. Applying Expertise and Technology: Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organizational departments and functions. Relating and Networking: Easily establishes good relationships with residents and staff; relates well to people at all levels; builds wide and effective networks of contacts.

Requirements

• High school diploma or equivalent
• Two years of relevant experience in multifamily residential property management
• Specific knowledge of affordable regulations, Tax Credit, HUD, LAHD, HCD, CDLAC highly desired
• Commitment to excellent customer service; ability to demonstrate empathy and compassion in decision-making and communications
• Demonstrated leadership skills, supervisory experience and successful at building cohesive teams within small- to medium-sized departments
• Capacity to respect, understand and positively engage persons of other cultures and backgrounds
• Commitment to improving the overall quality of life for residents and building healthy communities through the provision of high-quality affordable housing
• Knowledge of organizational and affordable policies and procedures
• Ability to apply policies and procedures to solve everyday issues
• Strong communication skills, both verbal and written
• Excellent problem solving, multi-tasking, and organizational skills
• Ability to take initiative and have proactive approach to management
• Ability to complete multiple tasks under fixed time constraints and deadlines
• Knowledgeable of property management regulations (Fair Housing, State, Local, etc.)
• Knowledge of MS Office required and industry software, Boston Post/MRI preferred
• Ability to work with people of diverse social, economic, ethnic backgrounds, and remain sensitive to issues facing veterans, homelessness, disabled, elderly, family, and other diverse populations
• Ability to read annual budgets
• Ability to travel to other sites in portfolio
• Ability to respond to after hour emergencies

Responsibilities

• Assist the Regional Manager in the management of assigned portfolio
• Provide training to new and existing team members
• Ensure all property management personnel are fully supported, trained, adhering to Abode’s operational, and compliance procedures
• Provide coverage during open positions or when additional help is needed to complete move-ins or recertifications on time
• Responsible for the management of an assigned community
• Achieving company objectives, compliance with affordable housing guidelines, and operating within budget
• Maintaining the physical asset, providing a quality living environment for residents, and establishing a positive, productive working relationship with community team members
• Supervisory responsibility for onsite employees at assigned community and mentoring/training of Community Managers in policies and procedures

Benefits

• health, dental and vision insurance
• long term disability insurance
• 401K plan
• vacation and sick leave benefits
• a three-bedroom and two-bath apartment provided as part of the compensation package

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees