Area Manager

2020 Companies•Conshohocken, PA

6d•$80 - $90•Onsite

About The Position

About the Role 2020 Companies are now hiring an Area Manager to oversee retail lead generation operations within multiple warehouse retail locations. As an Area Manager, you will supervise a team of in-store brand advocates and lead generators who promote our client’s flooring solutions to customers inside the territory of major warehouse retailers. Reporting to the Program Manager, you will be responsible for performance coaching, staffing, training, and driving lead generation activities across your assigned territory. If you’re a driven leader with a passion for retail, customer engagement, and team development, this is your opportunity to take a meaningful step forward in your career. What’s in It for You? Annual compensation range of $80K-$90 Base Salary plus commissions and overrides on team performance Health benefits, 401(k) with company match, and PTO, mileage reimbursement Paid training and company-provided apparel & equipment Career advancement opportunities through our Leadership Development Program Next day pay on-demand with Daily Pay What You Can Expect From 2020 Companies We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. 2020’s Commitment We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

Requirements

High school diploma or GED required; some college or training preferred
1+ year of retail management, or home improvement industry experience
Prior experience overseeing teams in a retail environment preferred
Strong leadership and interpersonal skills; enthusiastic and self-motivated
Consultative selling ability with excellent communication and objection-handling skills
Comfortable standing for extended periods and working weekends/holidays
Tech-savvy: must be proficient with smartphones, scheduling tools, and digital reporting
Reliable transportation and a personal mobile phone required

Nice To Haves

Prior experience overseeing teams in a retail environment preferred
High school diploma or GED required; some college or training preferred

Responsibilities

Supervise and motivate a team of lead generators across multiple retail locations
Provide daily direction, training, and feedback to ensure consistent performance and engagement
Run team huddles, performance reviews, and manage schedules
Fulfill staffing needs: interview, hire, train, and develop new employees
Support in-store lead generation as needed
Drive customer engagement through high-quality interactions and lead conversion
Promote our client’s in-home flooring consultation services and schedule customer appointments
Ensure team meets or exceeds weekly and monthly quotas and KPIs
Accurately track headcount, productivity, and team activity using internal reporting tools
Document and manage performance, conduct corrective actions, and ensure compliance with HR policies
Build relationships with store partners and maintain brand integrity
Provide feedback and recommendations based on customer and team insights
Maintain strict adherence to client expectations, lead generation, lead quality, and ethical standards
Travel to store locations regularly within your assigned area
Attend meetings, training sessions, and regional conference calls
Ensure compliance with all company and client policies
Meet established weekly/monthly lead generation and lead quotas
Maintain optimal staffing and minimize turnover across assigned stores
Ensure high customer satisfaction and low complaint/rejection rates
Accurate and timely reporting of team performance and activities
Regular and prompt attendance, personal professionalism, and team accountability