Northern NM Area Manager- Heritage Home Healthcare

Heritage Healthcare Services•Santa Fe, NM

7d•Onsite

About The Position

We are seeking a highly motivated and experienced Area Manager to oversee the operations of multiple home healthcare locations within a designated region. This position is based in-house in Santa Fe, NM, with monthly travel required to our Cuba and Las Vegas, NM offices with occasional travel to Albuquerque, NM. The Area Manager will be responsible for ensuring the delivery of exceptional patient care, maintaining compliance with healthcare regulations, and driving overall business performance. A central focus of this role is growing the organization’s presence and strengthening its position within the region. This includes driving census growth, expanding and strengthening the client base, and increasing the organization’s visibility within the community. The Area Manager will cultivate and maintain strong relationships with healthcare providers, referral partners, community organizations, and other key stakeholders to increase referrals and enhance brand recognition. Success in this role requires a proactive, relationship-driven leader who can elevate visibility, strengthen partnerships, and position the agency as a preferred provider in the region. This role requires strong leadership, strategic thinking, and excellent communication skills, along with a passion for growth, accountability, and community engagement.

Requirements

Minimum of 5 years of experience in a managerial role within the healthcare industry.
Strong understanding of home healthcare regulations and best practices.
Proven leadership, business development, and strategic planning skills.
Excellent communication and interpersonal skills.
Ability to manage multiple locations and prioritize tasks effectively.
Proficiency in financial management and budgeting.
Valid driver’s license and reliable transportation; ability to travel monthly to regional offices.

Nice To Haves

Demonstrated success in building census and growing client relationships strongly preferred.

Responsibilities

Oversee daily operations of multiple home healthcare locations.
Ensure compliance with all federal, state, and local healthcare regulations, as well as company policies and standards.
Develop and implement policies and procedures to improve service delivery and operational efficiency.
Monitor and evaluate the performance of each location to ensure high-quality care and service outcomes.
Provide leadership, guidance, and support to location managers, supervisors, and staff.
Manage budgets, financial performance, and resource allocation across locations.
Drive census growth and expand the client base through strategic outreach and relationship building.
Lead efforts to re-establish and promote the organization’s presence in the community, increasing visibility and trust.
Build and maintain relationships with local healthcare providers, community organizations, and referral sources.
Foster a positive, collaborative, and accountable work environment.
Address and resolve concerns from clients, families, or staff, ensuring high levels of satisfaction.
Collaborate with the Regional Vice President to set and achieve strategic and operational goals.
Participate in the recruitment, training, and professional development of staff.
Track and analyze key performance metrics to identify areas for improvement and ensure quality outcomes.
Respond effectively to emergencies and unexpected situations to ensure continuity of care and client safety.