Area Manager

COLECTIVO COFFEE ROASTERS•Madison, WI

About The Position

The Café Area Manager is responsible for all Madison cafes and will work primarily in the field, providing hands-on coaching, training and operations support to achieve positive financial results in the spirit of Colectivo Coffee’s Mission, Values, and Culture. The Area Manager will provide leadership to deliver a remarkable experience for our customers and co-workers as it relates to Colectivo Coffee’s Mission and Values. Come join our Madison team and enjoy generous PTO, a 401K, comprehensive benefits, and quarterly bonuses!

Requirements

This position requires a four-year degree or equivalent experience in progressively responsible management in restaurant environments.
Excellent leadership skills with ability to coach, motivate and cultivate those skills in others.
Proficient in POS functions and computer programs such as Word, Excel, Email, Paylocity, NetSuite, 7Shift, and other programs.
Flexible schedule, including nights, weekends and holidays. Minimum of 45 hours per week.
Valid driver license and ability to travel to café locations.

Responsibilities

Hire, train and develop cafe leadership/managers using Colectivo’s principles.
Maintain optimal cafe staffing levels and assess recruiting strategies as needed.
Work alongside the people team to handle human resources tasks including onboarding, new hire training and register training.
Mentor, train, and coach managers and leadership team on various café operations aspects such as customer experience, scheduling, recruitment, teamwork, sales forecasting, payroll management, inventory management, and facility maintenance.
Conduct regular Leadership Meetings and Area Meetings with Café Managers.
Ensure consistent rollout of new products and maintain quality across all cafes.
Regularly visit cafes, document findings, and provide feedback to café managers and staff.
Drive positive financial results by increasing sales and managing expenses, including labor and waste.
Contribute to the budgeting process by providing construction and competitor information, as well as addressing facilities issues.
Complete Café Manager reviews and conduct Shift Leader and Café Manager interviews.
Perform any additional duties as required to support café operations effectively.