Area Manager

About the position

Life moves fast inside ServiceMaster Brands, which means agility and flexibility are required daily. In return, time with our team is an accelerator for your work experience. You'll have the chance to stretch in ways you haven't at other stops in your career, adding multiple skills to your portfolio. The advantage? You. Area Managers are responsible for supervising the operations of an entire Aftermath area and have the opportunity to make a true impact on our organization. You'll oversee approximately 10-12 locations ($10-15M in revenue) while leading employees and driving sales growth for one of the fastest-growing biohazard remediation companies.

Responsibilities

• Identify address, & resolve performance issues through action plans & corrective action
• Plan and conduct regularly scheduled meetings & visits with direct employees
• Ensure the safety of employees & customers
• Ensure employees are trained in and follow EHS (Employee Health & Safety) Guidelines
• Attain revenue goals consistently
• Ensure area staffing, scheduling, and availability so Dispatch can fluidly set appointments
• Ensure project work plan, progress, complicating factors, & deviations from the work plan are all noted accurately & timely in the portal in a professional & fact-based method
• Address & resolve customer service complaints
• Manage and achieve area payroll budget
• Ensure all pay & billing related information is passed along to the proper Central Operations department
• Ensure training & development of staff to retain a motivated, professional workforce
• Review and analyze shop inventory procedures, cycle counts, & levels to ensure every truck is properly stocked & ready to work
• Review and analyze the competitive landscape within the area and keep leadership informed of Aftermath's competitive pricing position
• Collaborate with Divisional Director & Marketing teams for lead generation performance

Requirements

• Must have at least 3-5 years of relevant operations management experience including but not limited to: People Management, Multiple Site Management, P&L management
• Exceptional skills in attention to detail, time management, project management, and organizational abilities
• Prior experience that demonstrates a strong work ethic and ability to multi-task
• Strong communication skills, and the ability to build rapport and establish effective relationships
• Proficient with Microsoft Office Applications
• Background in construction, demolition, restoration, or experience using hand or power tools a plus
• Bachelor's Degree from an accredited college or university
• Ability to travel outside the home market roughly 50-75% of the time and be responsive during non-traditional work hours as required

Nice-to-haves

• Significant work history of leadership or military service to offset degree requirements

Benefits

• Medical, Dental, and Vision benefits
• 401(k) match
• Paid time off, including paid holidays
• Career growth and advancement